folde pops up after logging on

  • Thread starter Thread starter Hong Wang
  • Start date Start date
H

Hong Wang

one of my client has this problem. whenever she log in her windows 2000 box,
the system32 folder pops up.
Anybody seen this and how do I get rid of it?

thanks

Hong
 
This is one explanation:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;170086

But in my experience the issue can result from a call at boot where in the registry the call is using a long filepath\filename path. This is why you often will see in the Run keys in the registry calls that initialize at boot using the 8.3 filename format. So that is what I would do. Make sure calls at boot in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

and same place in HKCU

when a long filepath\filename exists change it to the 8.3 file name format.

You can find out what that is by going to one folder above the folder you want to find the 8.3 filename of and doing a command prompt dir /x. HTH
 

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