fixing IP Address

[Jason Thomas]

I have an Xbox 360 that fails the IP Confirm test to access Xbox Live via
internet sharing connection with my panasonic windows xp laptop. Would like
to know how to fix the problem so my Xbox 360 passes the test.

 

[Jack \(MVP-Networking\).]

Hi
Configure the X-Box to a static IP that is of the subnet that ICS works
with.
192.168.0.x
Jack (MS, MVP-Networking)

 

[Jason Thomas]

is there a certain number i have to use in place of the x? if so, where do i
find it.

 

[Lem]

is there a certain number i have to use in place of the x? if so, where do i
find it.

Assuming that the XBOX is the only device connected to the ICS port,
then 1 < x < 255. If there are other devices, each must have a unique
IP address (that is, the XBOX can't have the same IP address as another
device). If you don't know and you pick something such as 27 you'll be
pretty safe.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Ian]

Assuming that the XBOX is the only device connected to the ICS port,
then 1 < x < 255. If there are other devices, each must have a unique
IP address (that is, the XBOX can't have the same IP address as another
device). If you don't know and you pick something such as 27 you'll be
pretty safe.

It's not quite as simple as that. If there are other devices on the LAN,
they will probably get their addresses via DHCP, and you have to be sure
that the XBOX address is not in the DHCP address range.

So you have to find out what the DHCP range is, by logging on to the
router. You will probably discover that the DHCP pool starting address
is something like 192.168.1.33, and the pool size is 32. This means that
the highest possible DHCP address is 192.168.1.64 (64=33+32-1).

Then, as long as the XBOX address is above 192.168.1.64 (for example,
you could choose 192.168.1.70), you're in business.

 

[Jason Thomas]

how do i log onto my router to see what the DHCP range is? Because i just
tried entering every number between 1 and 255 and none of them worked

 

[Ian]

how do i log onto my router to see what the DHCP range is? Because i just
tried entering every number between 1 and 255 and none of them worked

Hi Jason,

A couple questions:

1. Are you using a Windows XP machine to logon to the router?

2. How are you attempting to logon to the router? Using Internet
Explorer?

 

[Malke]

how do i log onto my router to see what the DHCP range is? Because i just
tried entering every number between 1 and 255 and none of them worked

Have a computer connected to the router with an ethernet cable. Examples
given are for a Linksys router. Refer to your router manual or the router
mftr.'s website for default settings if you don't have a Linksys. Open a
browser such as Internet Explorer or Firefox and in the addressbar type:

http://192.168.1.1 [enter] (this is the router's default IP address, which
varies from router to router so check your manual)

This will bring you to router's login screen. The default username is left
blank and the Linksys default password is "admin" without the quotes. Enter
that information. Obviously if you already changed the password, enter the
correct one. You are now in the router's configuration utility. Your
configuration utility may differ slightly from mine.

Now you can look at the router's settings and make changes as desired.

Malke

 

[Lem]

how do i log onto my router to see what the DHCP range is? Because i just
tried entering every number between 1 and 255 and none of them worked

Are you using a router or ICS? Based on your other post, and on Jack's
response to your post in this thread, I assumed that you're using ICS to
connect your XBOX. If so, your router's DCHP server has nothing to do
with the issue. ICS has its *own* IP address allocator, and it
allocates IP addresses in the range 192.168.0.2 through 192.168.0.254.

*Do* you have anything other than the XBOX connected to the ICS port? If
you have a router, why are you using ICS in the first place (if, in
fact, you are)?

If you are using ICS, and this problem started after you installed
Windows XP Service Pack 3, see if this applies to you:
http://support.microsoft.com/kb/951446/en-us

Perhaps instead of making disconnected posts, you should explain how
your *entire* system of computers, routers, XBOX, and other devices are
connected, what the problem is, and - most importantly - what error
messages you have received.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Jason Thomas]

i sort of use both ISC and router. here is my connection: The XBOX 360 is
plugged into an ethernet cord which plugs into my windows xp panasonic
laptop, which wirelessly connects the the linksys wrt54g router, which
connects to my repeater, which connects the the ISP. i have also tried all
of the IP Address from 192.168.0.1 through 192.168.0.254. what i would really
like to know is where is the problem, the XBOX 360, the Laptop, or the
Router.
also: the wierdest thing is, on saturday, i went to a friends with my
harddrive to my XBOX 360, brought it back, plugged my XBOX 360 into my
laptop, and my XBOX Live worked...I turned the XBOX off, then turned it back
on, and i had the same problem. This leads me to think the problem is the
XBOX but i dont know for sure.
another thing: the day i upgraded my microsoft to service pack three was the
day my XBOX started failing the IP Confirm Test. i dont know what service
pack three did.

 

[Lem]

i sort of use both ISC and router. here is my connection: The XBOX 360 is
plugged into an ethernet cord which plugs into my windows xp panasonic
laptop, which wirelessly connects the the linksys wrt54g router, which
connects to my repeater, which connects the the ISP. i have also tried all
of the IP Address from 192.168.0.1 through 192.168.0.254. what i would really
like to know is where is the problem, the XBOX 360, the Laptop, or the
Router.
also: the wierdest thing is, on saturday, i went to a friends with my
harddrive to my XBOX 360, brought it back, plugged my XBOX 360 into my
laptop, and my XBOX Live worked...I turned the XBOX off, then turned it back
on, and i had the same problem. This leads me to think the problem is the
XBOX but i dont know for sure.
another thing: the day i upgraded my microsoft to service pack three was the
day my XBOX started failing the IP Confirm Test. i dont know what service
pack three did.

I'm not sure what to suggest. Perhaps you would have better luck asking
in microsoft.public.xbox.live (because you're using the web interface,
http://www.microsoft.com/communitie...7d4-77fc-46a5-8058-8ea3a1024f73&lang=en&cr=us)
--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Jason Thomas]

ok ill post this there too.

I'm not sure what to suggest. Perhaps you would have better luck asking
in microsoft.public.xbox.live (because you're using the web interface,
http://www.microsoft.com/communitie...7d4-77fc-46a5-8058-8ea3a1024f73&lang=en&cr=us)
--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Ian]

i sort of use both ISC and router. here is my connection: The XBOX 360 is
plugged into an ethernet cord which plugs into my windows xp panasonic
laptop, which wirelessly connects the the linksys wrt54g router, which
connects to my repeater, which connects the the ISP. i have also tried all
of the IP Address from 192.168.0.1 through 192.168.0.254. what i would really
like to know is where is the problem, the XBOX 360, the Laptop, or the
Router.

Jason,

In general, here's how to find out the address of your router. On your
laptop:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. Open Control Panel, click on "Network Connections", then click on
"Wireless Network Connection". A Wireless Connection Status box appears.

2. Click on the "Support" tab, then click on the "Details..." button.

3. You will now see the network connection details. The "Default
Gateway" address is the address of your router. It will almost certainly
look like x.y.z.1 (that is, the last digit is usually a "1"), in one of
these address ranges:
10.0.0.0 – 10.255.255.255
172.16.0.0 – 172.31.255.255
192.168.0.0 – 192.168.255.255

For example, 192.168.0.1 or 192.168.1.1 or 10.3.4.1 or 172.17.18.1.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

You can then login to the router and discover the DHCP address range.

However, I am not familiar with the ICS. Does ICS supply an IP address
to the XBOX, in a similar way to the router supplying an address to the
laptop, or does the XBOX get its address from the router, I wonder?

Or, to put it another way, does ICS acts as a switch, so that your XBOX
is on the same network as your laptop, or does ICS act as a router, so
that the XBOX is on a different network?

If the ICS acts as a switch, then your XBOX address needs to be on the
same network as your laptop and router. For example, if your router
address is 192.168.15.1, it is on the 192.168.15 network. Then, if you
want to fix your XBOX address, you need to choose an address like
192.168.15.n, where n is not "1" or "255", and is outside the DHCP
address range.

If the ICS acts as a router, I don't know how you get it to serve an
address to the XBOX. As someone else in this thread suggested, you may
need to ask your question in an XBOX group. From what you say, I suspect
that SP3 has compromised the operation of ICS somehow.

However, here's another fundamental question: as you already have a
router, can't you connect the XBOX direct to the router, and forget
about ICS altogether? According to one of the forums
(http://www.cableforum.co.uk/board/15/382-getting-connected.html) it
seems you will get a faster throughput and you won't need to have the PC
switched on at the same time. And whatever SP3 did to your laptop won't
matter.

When you've cracked it, please come back and let us know what you did. I
for one am very interested.

Hope this helps.

 

[James Egan]

2. Click on the "Support" tab, then click on the "Details..." button.

3. You will now see the network connection details. The "Default
Gateway" address is the address of your router. It will almost certainly
look like x.y.z.1 (that is, the last digit is usually a "1"), in one of
these address ranges:
10.0.0.0 – 10.255.255.255
172.16.0.0 – 172.31.255.255
192.168.0.0 – 192.168.255.255

For example, 192.168.0.1 or 192.168.1.1 or 10.3.4.1 or 172.17.18.1.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

It won't work because with the laptop having ics installed, it will
have a static address of 192.168.0.1 which isn't configurable to
anything else. The gateway information being sought would be imparted
to the laptop as part of the dhcp process but it isn't getting its
address by dhcp.

You can then login to the router and discover the DHCP address range.

However, I am not familiar with the ICS. Does ICS supply an IP address
to the XBOX, in a similar way to the router supplying an address to the
laptop, or does the XBOX get its address from the router, I wonder?

ICS has its own dhcp service which can't be switched off so the xbox
will get an ip address from the laptop in a similar manner to other
pc's (except those running ics) getting an address from the router.

Or, to put it another way, does ICS acts as a switch, so that your XBOX
is on the same network as your laptop, or does ICS act as a router, so
that the XBOX is on a different network?

It's a router to a different network.

If the ICS acts as a switch, then your XBOX address needs to be on the
same network as your laptop and router. For example, if your router
address is 192.168.15.1, it is on the 192.168.15 network. Then, if you
want to fix your XBOX address, you need to choose an address like
192.168.15.n, where n is not "1" or "255", and is outside the DHCP
address range.

If the ICS acts as a router, I don't know how you get it to serve an
address to the XBOX. As someone else in this thread suggested, you may
need to ask your question in an XBOX group. From what you say, I suspect
that SP3 has compromised the operation of ICS somehow.

However, here's another fundamental question: as you already have a
router, can't you connect the XBOX direct to the router, and forget
about ICS altogether?

You are right about this bit. Indeed it can connect direct to the
router. However, he will probably want to use the xbox wirelessly ie
located somewhere near the laptop rather than somewhere near the
router so it can be plugged in. The simplest way of achieving that is
by bridging the wired and wireless interfaces on the laptop but it can
also be achieved in a more complex configuration by routing.

http://technet.microsoft.com/en-us/library/bb457038.aspx

According to one of the forums
(http://www.cableforum.co.uk/board/15/382-getting-connected.html) it
seems you will get a faster throughput and you won't need to have the PC
switched on at the same time. And whatever SP3 did to your laptop won't
matter.

I think it's faster too but some archive posts to this newsgroup
suggest there's little in it between connecting as suggested and
"double natting" using ics.

When you've cracked it, please come back and let us know what you did. I
for one am very interested.

Hope this helps.

Jim.

 

[Jason Thomas]

ok here is another thing that just happened last night.

I was taking all of the advice in this thread into consideration, and was
checking everything and going back to my starting point. I opened network
connections, chose wireless network connections (my laptops connection to the
router) and then clicked properties. i think scrolled down to the bottom
choice, i forget the name right now, as i am not on my computer it was
something like icmp icl or something like that, but then i clicked the
advanced tab in it and then clicked settings on the first option, which
brought me to an allow these networks to be assigned ip addresses, and my
xbox wasnt checked, so i checked it. i tested my connection to xbox live and
it worked, i was playing for a while and then it stopped again, telling me
the dns couldnt resolve my IP address. so i tried everything over and
everything was the same as it was when it was working. i tried repairing
connection, refreshing IP's, and resetting connection, and then the IP
Confirm test failed again. I checked my settings and they were the same as
before, so far that i can tell. but now, my XBOX live doesnt work, and when
i turn the XBOX on and it is connected to the computer, my internet doesnt
work, and when i turn off the XBOX, my internet works. i dont get that.

 

[Jason Thomas]

and also, the reason i do not use a direct connection because my xbox is
further away than 50 ft for the direct connection via ethernet cord, and i do
not want to do the work of wiring a router up in the attic to use two cords
or possibly three

 

[James Egan]

and also, the reason i do not use a direct connection because my xbox is
further away than 50 ft for the direct connection via ethernet cord, and i do
not want to do the work of wiring a router up in the attic to use two cords
or possibly three

You don't need a router in the attic. That is what a network bridge on
the xp laptop is designed to accommodate.
http://technet.microsoft.com/en-us/library/bb457038.aspx

If you remove ics, install the bridge and set the laptop to get an ip
address automatically (wirelessly) from the router, when you plug the
xbox into the laptop, the bridge will transparently allow the xbox to
get its ip address and gateway details from the router as if it was
wireless itself.


Jim.

 

[James Egan]

ok here is another thing that just happened last night.

I was taking all of the advice in this thread into consideration, and was
checking everything and going back to my starting point. I opened network
connections, chose wireless network connections (my laptops connection to the
router) and then clicked properties. i think scrolled down to the bottom
choice, i forget the name right now, as i am not on my computer it was
something like icmp icl or something like that, but then i clicked the
advanced tab in it and then clicked settings on the first option, which
brought me to an allow these networks to be assigned ip addresses, and my
xbox wasnt checked, so i checked it. i tested my connection to xbox live and
it worked, i was playing for a while and then it stopped again, telling me
the dns couldnt resolve my IP address. so i tried everything over and
everything was the same as it was when it was working. i tried repairing
connection, refreshing IP's, and resetting connection, and then the IP

Try a google search for "double natting" if you want to read up on
your problem. It can be made to work the way you are attempting to do
it but it is both problematic and inefficient.

A computer will normally get its DNS nameserver information as part of
the dhcp protocol at the same time as it gets its ip address from the
router.

If you uninstall ics from the laptop and bridge the wired and wireless
interfaces (as stated previously) then both the laptop and xbox can
get their ip addresses and nameserver information from the router and
everything can work simply. Problem solved.

If, however, you insist on using ics on the laptop, then it cannot get
an ip address and nameserver information assigned by the router so you
must configure everything on the laptop manually. It will have a
static ip address of 192.168.0.1 which you can't change and you need
to enter your isp's nameserver ip addresses into the relevant boxes in
the tcp/ip properties. If you don't know the nameserver addresses then
try it with 208.67.222.222 and 208.67.220.220 which are opendns
servers.

With ics you also have the original problem of networking the laptop
with your router whose default is on a different subnet and so has to
be changed to something on the subnet 192.168.0.0/24 without clashing
with other equipment on the network. Review MVP Malke's instructions
earlier in the thread on how to do that.

Confirm test failed again. I checked my settings and they were the same as
before, so far that i can tell. but now, my XBOX live doesnt work, and when
i turn the XBOX on and it is connected to the computer, my internet doesnt
work, and when i turn off the XBOX, my internet works. i dont get that.

That's likely because the gateway information is screwed up and when
the xbox is on, the wired adaptor is active and the laptop will try
and use it in preference to the wireless to get out to the Internet.
When the xbox is off the wired network adaptor becomes effectively
unplugged/disabled so the laptop uses the wireless adaptor to get out
to the Internet like it's supposed to.

You really are making a rod for your own back persisting with this ics
nonsense. The reason for all the posts about static ip addresses are
because you weren't specific enough in the first instance about your
network and the mvp's and others were relying on clairvoyance and
guesswork for most of the assistance.

You will be advised to set up a wired/wireless bridge and ditch ics.
http://technet.microsoft.com/en-us/library/bb457038.aspx


Jim.

 

[Jason Thomas]

The reason why i keep my sharing connection is because it worked fine before
and it is the most convenient way for me to connect to the internet on my
xbox. My xbox live worked perfectly without any problems until i put service
pack three in my laptop, and now it has messed up my xbox. Last night i
found an error in my connection, that the xbox made a change to the computer
allowing DNS to confirm a third party. I checked the box, and then my XBOX
Live worked fine, i was playing and then i went to eat dinner so i turned my
XBOX off. when i got back and turned it on, my XBOX Live didnt work again,
but the settings were the same (i know this because i have everysetting
written down for everything i can access in network connections. I am mad
because no one can tell me the problem, just ways to fix it. I want to know
the problem, then know how to fix it, because if i know the problem, i might
be able to fix it myself. Again, the problem started when i updated my
Microsoft XP Pro edition to Service Pack 3, and then my Xbox 360 didn't work
as soon as i changed it. When i get my Xbox Live to work after configuring
for hours every night, it fails again if i turn the Xbox off. This should
not be happening, obviously. Why does it happen, and if no one here knows
the problem, please list a name and phone number, email address, or website
with real people who know how to fix the problem, as i am not changing my
connection to direct connection, bridging, or anything else other than
Internet Connection Sharing.

 

[James Egan]

Why does it happen, and if no one here knows
the problem, please list a name and phone number, email address, or website
with real people who know how to fix the problem, as i am not changing my
connection to direct connection, bridging, or anything else other than
Internet Connection Sharing.

It has already been explained several times how your setup is NOT the
most convenient way to connect. Did you take anything in at all?

By the way, real people with real names and phone numbers will want
real cash for telling you what you already know. That the main problem
is your own stupidity.


Jim.