Fixing broken Journal links to Contacts in Outlook 2007

  • Thread starter Michael Ray Brown
  • Start date
M

Michael Ray Brown

After importing some Journal and Task items into Outlook 2007, I find that
the links to the contact are no longer active. When I double-click on the
underscored name in the "Contacts..." field, the following error message
appears:

"Cannot perform the requested operation. The command selected is not valid
for this recipient. An internal support function returned an error."

In the past, when I was running Outlook 2003, I was able to fix these broken
links by running this VBA macro, courtesy of Sue Mosher:

http://www.outlookcode.com/codedetail.aspx?id=1519

However, this script doesn't seem to work with Outlook 2007. Does anyone
know how it may be modified to work? Or if there are other solutions
(outside of manually re-entering the contact name and saving the Journal
item)?
 
B

Brian Tillman [MVP - Outlook]

After importing some Journal and Task items into Outlook 2007, I find that
the links to the contact are no longer active.

Links are always among the items that don't survive an import. That's why
it's never correct to use export/import to move data from one Outlook instance
to another.
 
M

Michael Ray Brown

Actually, what I did was open an old Outlook PST file, and drag the items
into the new PST file. I realize that's not the same as importing them, and
I fully expected the links to work.

However, you didn't answer my question. Did you check out the VBA macro?
Am I in the wrong group? Should I post to a different group?
 
B

Brian Tillman [MVP - Outlook]

However, you didn't answer my question. Did you check out the VBA macro? Am
I in the wrong group? Should I post to a different group?

Sue reads this newsgroup, so perhaps she'll answer. I have no experience with
VBA.

For your particular question, this newsgoup is probably fine. Questions on
specific code belongs in microsoft.public.outlook.program_vba or one of the
other programming newsgroups (.program_forms or .program_addins).
 

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