Firewire card not recognised in BIOS

[Jonno]

Firstly, apologies if I'm posting to the wrong group.

I have a Canon MD101 camcorder & am trying to get a firewire connection
working to my Dell C521 PC. Have put a low profile firewire card (StarTech)
in the only slot which will take physically take it, having uninstalled &
removed the dial-up modem card which was there previously, as I now have
broadband. XP recognised that new hardware was being added, and Device
Manager now shows VIA OHCI Compliant IEEE 1394 Host Controller in PCI Slot 1
(PCI bus 4, device 9, function 0). But it says "This Device Cannot Start" &
the video editing software. which is "VideoStudio 9". says there's no device
connected though everything is hooked up as instructed.

I went into BIOS and under "PCI Info" it says that all 3 slots on the PC are
unpopulated and that this info is for display only and cannot be changed. I
can't see why the card is recognised in Device Manager but not in the BIOS.

I thought of reloading the drivers from the VideoStudio9 CD, but I get the
message that there is no better driver than the ones I've just installed.

XP (with SP2) is fully up to date from Windows Update. Only 512mb RAM but I
can't see how that would affect the card being recognised in BIOS.

Can anyone suggest a solution please? - I'd like to start uploading some
video!

Thanks a lot.

 

[Jonno]

I've tried a couple of times to update the position re my post without
success so this may appear more than once.

For anyone reading this, it's sorted. Problem was caused by removing the old
modem card without having uninstalled it properly. I refitted the modem,
uninstalled it in Device Manager, reinstalled the firewire IEEE 1394 card &
it's working fine.