Hi Kenneth:
I am not able to read the entire thread here for some reason but it sounds
like you found remnants of an old Symantiec firewall which is causing XP
Security Manager to read positive as to a firewall is turned on? Try going
back to Symantec for help ... a word of advice ... there are people on the
Symantec site who can likely help you but they are not the first ones you
will be directed to. When you get a person online, ask that your problem be
"escalated" to the next level of tech support. This they will do immediately
and then you will be talking to someone who knows more about the software
than simply how to address installation problems, etc.
I recently had a similar problem with some HP software and, unfortunately, I
ended up re-loading everything, but it is worth the effort to try to resolve
it first. Stick to your guns.
Good luck.
Mark
Hi Mark,
Your is an interesting suggestion...
I had neglected to mention that I spent more than an hour
yesterday using Symantec's "Live Chat" technical support.
After about 40 minutes with someone who really did not have
a clue (and, by the way, kept asking me precisely the same
questions three and four times) I asked to have the matter
"escalated."
After about 30 minutes going round and round with another
tech, he suggested that I contact Dell (because Ghost was
provided with the purchase of the machine.
It does not seem likely that I will have any luck with
Symantec.
All the best, and thanks for your comments,