Firefox messages have symbols visable

T

Tricia

When my friend sends me messages from firefox on her mac, and I open it in
outlook 2007, all these symbols appear. I like this:
Dear??Tricia??How?are?you

We cannot work out why this is. When I get her to send the same email to my
hotmail address and I open it online at msn, I don't have the symbol thing
happening???
 

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