"Find Now" returning no results

G

Guest

I had to restore contacts from backup tape using veritas ver 10. Since then
the "find now" button in outlook 2003 no longer returns any results? I can
click on the advanced find and that works fine. I can also do the find in
owa with no problem.

I have tried the outlook.exe /cleanfinders switch and I still have this
problem. I have tried several users and made sure the users have full
outlook client permissions (Set to owner).

Any help would be great! Thank you and have a nice day.
 
R

Russ Valentine [MVP-Outlook]

You did not specify your information store nor how the restore was done. We
have no idea whether this is an Outlook question or an Exchange question.
For starters, I would try resetting Outlook Address Book Service after you
did this backup.
 
G

Guest

The restore was done by veritas's exchange agent restoring only that specific
folder, not the whole public info store.

Russ Valentine said:
You did not specify your information store nor how the restore was done. We
have no idea whether this is an Outlook question or an Exchange question.
For starters, I would try resetting Outlook Address Book Service after you
did this backup.
--
Russ Valentine
[MVP-Outlook]
Michael said:
I had to restore contacts from backup tape using veritas ver 10. Since
then
the "find now" button in outlook 2003 no longer returns any results? I
can
click on the advanced find and that works fine. I can also do the find in
owa with no problem.

I have tried the outlook.exe /cleanfinders switch and I still have this
problem. I have tried several users and made sure the users have full
outlook client permissions (Set to owner).

Any help would be great! Thank you and have a nice day.
 
R

Russ Valentine [MVP-Outlook]

Then if resetting the Outlook Address Book Service does not solve your
problem, I would suggest posting in an Exchange group.
--
Russ Valentine
[MVP-Outlook]
Michael said:
The restore was done by veritas's exchange agent restoring only that
specific
folder, not the whole public info store.

Russ Valentine said:
You did not specify your information store nor how the restore was done.
We
have no idea whether this is an Outlook question or an Exchange question.
For starters, I would try resetting Outlook Address Book Service after
you
did this backup.
--
Russ Valentine
[MVP-Outlook]
Michael said:
I had to restore contacts from backup tape using veritas ver 10. Since
then
the "find now" button in outlook 2003 no longer returns any results? I
can
click on the advanced find and that works fine. I can also do the find
in
owa with no problem.

I have tried the outlook.exe /cleanfinders switch and I still have this
problem. I have tried several users and made sure the users have full
outlook client permissions (Set to owner).

Any help would be great! Thank you and have a nice day.
 

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