Files missing

[Guest]

I had to do a system restore and now I am missing all files that were saved
on the desktop, my wallpaper and all of my Outlook Express email files. Help!

 

[Gerry Cornell]

System Restore deals with system files / settings not data files. You
should look for another reason for loss of data files!

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Hope this helps.

Gerry
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[Richard Urban [MVP]]

What did you use for system restore? Did you use the built in Windows XP
utility or did you use the computer manufacturers method. If you used the
method supplied by the computer manufacturer you may have wiped the hard
drive during the restore process. If so, your files and customizations are
now gone.

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Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from: George Ankner
"If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!"

 

[Guest]

Richard,
I used the Win XP utility. It appears to have messed with my User Account
because programs are not recognizing me. When I attempt to run Excel, it
wants to register the program like the first time I ran it.

Terry

 

[Rick \Nutcase\ Rogers]

Hi,

I'm betting your user profile was corrupted and you are now using a
different, perhaps temporary, one. Open Windows Explorer to C:\Documents and
Settings and look under here for alternate user folders that may contain
your missing data.

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org