File utilities stop responding

[Guest]

I have XP Pro on a P4 3GHz. I use Novatix ExplorerPlus 6.2 for my file
management and this has worked well. However, a couple of days ago, the
program stopped responding during its startup and hasn't worked since.
De-installing and re-installing has not worked, nor has using System Restore
to go back to the previous week.

I tried installing Powerdesk Pro 5, which appears to be an earlier
incarnation of ExplorerPlus and the same thing happens with the new program.
Windows Explorer has also been a bit erratic, but still works. Everything
else seems to work as normal.

Does anyone have any ideas, or should I just format and do a system
re-install?

 

[Guest]

Try going to thier web-site,if they have a knowlege-base,they should and/ot
might have a fix for that.You might also,open event viewer,scroll to when it
quit working and get details.

 

[Guest]

And how does this faulty application become an XP issue?

Go onto their help site and see if you can resolve your problem:

http://support.novatix.com/ics/support/default.asp?deptID=560&task=knowledge&folderID=44


One should always be sure to check what support exists for products that one
obtains [free or otherwise] to install on their computer. It also helps to
review the help forums also to see what problems exist for other users and
decide if one wants to inherit the same headaches!