File Not Found Error

[dark soul]

Hi,
Hopefully someone can help me. I have a client who has encountered a strange
error in Outlook 2007. When he decided to remove his msn mail accounts from
outlook I believe he deleted the .pst files but not the accounts in Outlook
which I think has caused the error, because the accounts are still listed in
Outlook and every time Outlook starts it creates a file not found error for
each file apart from the one active e-mail account. When trying to remove
the accounts from inside outlook it creates the same error, and an attempt
to dupe the program with a fake .pst file has no effect. So far I have not
found any registry entries which point to these files so am unsure how to
continue other than backing up his one active .pst file un-installing
Outlook and re-installing, but I am suspicious as to whether or not the one
..pst will contain so sort of eference to the error files.

Any help greatly appreciated.


Brad.

DarkSoul Technology

 

[Brian Tillman]

Hopefully someone can help me. I have a client who has encountered a
strange error in Outlook 2007. When he decided to remove his msn mail
accounts from outlook I believe he deleted the .pst files but not the
accounts in Outlook which I think has caused the error, because the
accounts are still listed in Outlook and every time Outlook starts it
creates a file not found error for each file apart from the one
active e-mail account.

I believe your analysis is correct. PSTs associated with accounts should
never be deleted until the account has been.

When trying to remove the accounts from inside
outlook it creates the same error, and an attempt to dupe the program
with a fake .pst file has no effect. So far I have not found any
registry entries which point to these files so am unsure how to
continue other than backing up his one active .pst file un-installing
Outlook and re-installing, but I am suspicious as to whether or not
the one .pst will contain so sort of eference to the error files.

The registry entries are there, but their in Unicode format so they're not
quite human readable. The thing to do is to create a new mail profile and
include only those accounts and PSTs that the person wants.

 

[Roady [MVP]]

Don't multipost.

 

[Vince Averello [MVP - Outlook]]

Can you remove the accounts from the Mail applet in the Control Panel?