Hi, I have just configured a server with w2003 + Isa Server to be as a fax server. Now I can get our faxes to our email boxes, we can send faxes from the machine. when i connect to that machine from internal or from external network like this, \\18.104.22.168 it shows printers faxes and shared directories it has. I can connect to printer, and print. I can connect to the Fax-Printer, it connects, when i try to fax, wizard starts, on the second step says: "Fax server information cannot be retrieved. The fax wizard will close now." and it closes. There is nothing wrong with security settings of the fax printer. "Everyone" can "Fax", "administrator" can "manage". And it perfectly works on the server. I can send and receive. Any ideas? Thanks.