Fax sends an extra blank page


G

Guest

Hi all. the document, the fax cover and an extra blank page are sent,
this happens only when I fax using the scanner (copy to fax) option. It
never happens when I fax using an application. I always make sure that copy
settings (# of copies) is set to minimum(1). Any help is greatly appreciated.
Windows XP Pro SP2
Epson Stylus Printer/scanner CX6400
 
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G

Guest

Thanks for answering, I'm using XP fax, I read the article you posted, I
tried faxing without a cover page, same thing happened, it sent a blank page,
I guess it's a question for Epson after all. Thanks again

Russ Valentine said:
You neglected to mention which fax software you are using.
Sounds like a question for Epson. Windows XP Fax eliminated this behavior
long ago.
http://www.slipstick.com/addins/services/winxpfax.htm#better

--
Russ Valentine
[MVP-Outlook]
woodsman said:
Hi all. the document, the fax cover and an extra blank page are sent,
this happens only when I fax using the scanner (copy to fax) option. It
never happens when I fax using an application. I always make sure that
copy
settings (# of copies) is set to minimum(1). Any help is greatly
appreciated.
Windows XP Pro SP2
Epson Stylus Printer/scanner CX6400
 
R

Russ Valentine [MVP-Outlook]

Probably so. This was a common problem when faxing from Outlook, but it was
fixed with Windows XP Fax. You seem to be faxing from a non-Microsoft
product.
--
Russ Valentine
[MVP-Outlook]
woodsman said:
Thanks for answering, I'm using XP fax, I read the article you posted, I
tried faxing without a cover page, same thing happened, it sent a blank
page,
I guess it's a question for Epson after all. Thanks again

Russ Valentine said:
You neglected to mention which fax software you are using.
Sounds like a question for Epson. Windows XP Fax eliminated this behavior
long ago.
http://www.slipstick.com/addins/services/winxpfax.htm#better

--
Russ Valentine
[MVP-Outlook]
woodsman said:
Hi all. the document, the fax cover and an extra blank page are sent,
this happens only when I fax using the scanner (copy to fax) option. It
never happens when I fax using an application. I always make sure that
copy
settings (# of copies) is set to minimum(1). Any help is greatly
appreciated.
Windows XP Pro SP2
Epson Stylus Printer/scanner CX6400
 
G

Guest

I have the same problem. I use an EPSON STYLUS 6400 combo
fax/scanner/printer. Whenever I use the fax portion, an extra page is always
tacked on the the end of the fax. It is wasteful, not to mention annoying.

Geoffrey

Russ Valentine said:
Probably so. This was a common problem when faxing from Outlook, but it was
fixed with Windows XP Fax. You seem to be faxing from a non-Microsoft
product.
--
Russ Valentine
[MVP-Outlook]
woodsman said:
Thanks for answering, I'm using XP fax, I read the article you posted, I
tried faxing without a cover page, same thing happened, it sent a blank
page,
I guess it's a question for Epson after all. Thanks again

Russ Valentine said:
You neglected to mention which fax software you are using.
Sounds like a question for Epson. Windows XP Fax eliminated this behavior
long ago.
http://www.slipstick.com/addins/services/winxpfax.htm#better

--
Russ Valentine
[MVP-Outlook]
Hi all. the document, the fax cover and an extra blank page are sent,
this happens only when I fax using the scanner (copy to fax) option. It
never happens when I fax using an application. I always make sure that
copy
settings (# of copies) is set to minimum(1). Any help is greatly
appreciated.
Windows XP Pro SP2
Epson Stylus Printer/scanner CX6400
 
R

Russ Valentine [MVP-Outlook]

How is this related to Windows XP Fax?
--
Russ Valentine
[MVP-Outlook]
Geoffrey said:
I have the same problem. I use an EPSON STYLUS 6400 combo
fax/scanner/printer. Whenever I use the fax portion, an extra page is
always
tacked on the the end of the fax. It is wasteful, not to mention
annoying.

Geoffrey

Russ Valentine said:
Probably so. This was a common problem when faxing from Outlook, but it
was
fixed with Windows XP Fax. You seem to be faxing from a non-Microsoft
product.
--
Russ Valentine
[MVP-Outlook]
woodsman said:
Thanks for answering, I'm using XP fax, I read the article you posted,
I
tried faxing without a cover page, same thing happened, it sent a blank
page,
I guess it's a question for Epson after all. Thanks again

:

You neglected to mention which fax software you are using.
Sounds like a question for Epson. Windows XP Fax eliminated this
behavior
long ago.
http://www.slipstick.com/addins/services/winxpfax.htm#better

--
Russ Valentine
[MVP-Outlook]
Hi all. the document, the fax cover and an extra blank page are
sent,
this happens only when I fax using the scanner (copy to fax) option.
It
never happens when I fax using an application. I always make sure
that
copy
settings (# of copies) is set to minimum(1). Any help is greatly
appreciated.
Windows XP Pro SP2
Epson Stylus Printer/scanner CX6400
 
Ad

Advertisements

G

Guest

I contacted EPSON about this per your advice to Woodsman. EPSON insists that
this is a fax problem and must be handled by Microsoft. They recommend
Microsoft Fax Services.

I have Windows XP with Service Pack 2. Just a few minutes ago, I
uninstalled Fax Services and then reinstalled Fax Services. I have the same
result; an extra page is tacked on the back of the fax. Again, this is
using the "Copy to Fax" function of the EPSON CX6400.

If I use the Send to function of WORD and send it to a fax recipient then
there is no extra page tacked on the back of the fax.

So, I am not sure what to do. I assume that I am using Windows XP Fax
Services since I am running Windows XP

Russ Valentine said:
How is this related to Windows XP Fax?
--
Russ Valentine
[MVP-Outlook]
Geoffrey said:
I have the same problem. I use an EPSON STYLUS 6400 combo
fax/scanner/printer. Whenever I use the fax portion, an extra page is
always
tacked on the the end of the fax. It is wasteful, not to mention
annoying.

Geoffrey

Russ Valentine said:
Probably so. This was a common problem when faxing from Outlook, but it
was
fixed with Windows XP Fax. You seem to be faxing from a non-Microsoft
product.
--
Russ Valentine
[MVP-Outlook]
Thanks for answering, I'm using XP fax, I read the article you posted,
I
tried faxing without a cover page, same thing happened, it sent a blank
page,
I guess it's a question for Epson after all. Thanks again

:

You neglected to mention which fax software you are using.
Sounds like a question for Epson. Windows XP Fax eliminated this
behavior
long ago.
http://www.slipstick.com/addins/services/winxpfax.htm#better

--
Russ Valentine
[MVP-Outlook]
Hi all. the document, the fax cover and an extra blank page are
sent,
this happens only when I fax using the scanner (copy to fax) option.
It
never happens when I fax using an application. I always make sure
that
copy
settings (# of copies) is set to minimum(1). Any help is greatly
appreciated.
Windows XP Pro SP2
Epson Stylus Printer/scanner CX6400
 
Ad

Advertisements

R

Russ Valentine [MVP-Outlook]

Interesting theory, since you are not using Windows XP Fax. How did they
explain that?
I have no repros with Windows XP Fax.
--
Russ Valentine
[MVP-Outlook]
Geoffrey said:
I contacted EPSON about this per your advice to Woodsman. EPSON insists
that
this is a fax problem and must be handled by Microsoft. They recommend
Microsoft Fax Services.

I have Windows XP with Service Pack 2. Just a few minutes ago, I
uninstalled Fax Services and then reinstalled Fax Services. I have the
same
result; an extra page is tacked on the back of the fax. Again, this is
using the "Copy to Fax" function of the EPSON CX6400.

If I use the Send to function of WORD and send it to a fax recipient then
there is no extra page tacked on the back of the fax.

So, I am not sure what to do. I assume that I am using Windows XP Fax
Services since I am running Windows XP

Russ Valentine said:
How is this related to Windows XP Fax?
--
Russ Valentine
[MVP-Outlook]
Geoffrey said:
I have the same problem. I use an EPSON STYLUS 6400 combo
fax/scanner/printer. Whenever I use the fax portion, an extra page is
always
tacked on the the end of the fax. It is wasteful, not to mention
annoying.

Geoffrey

:

Probably so. This was a common problem when faxing from Outlook, but
it
was
fixed with Windows XP Fax. You seem to be faxing from a non-Microsoft
product.
--
Russ Valentine
[MVP-Outlook]
Thanks for answering, I'm using XP fax, I read the article you
posted,
I
tried faxing without a cover page, same thing happened, it sent a
blank
page,
I guess it's a question for Epson after all. Thanks again

:

You neglected to mention which fax software you are using.
Sounds like a question for Epson. Windows XP Fax eliminated this
behavior
long ago.
http://www.slipstick.com/addins/services/winxpfax.htm#better

--
Russ Valentine
[MVP-Outlook]
Hi all. the document, the fax cover and an extra blank page are
sent,
this happens only when I fax using the scanner (copy to fax)
option.
It
never happens when I fax using an application. I always make sure
that
copy
settings (# of copies) is set to minimum(1). Any help is greatly
appreciated.
Windows XP Pro SP2
Epson Stylus Printer/scanner CX6400
 

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