FAX error to multiple recipients


G

Guest

Greetings:

I've seen folks talking about this problem in various posts on the web but I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to multiple
recipients in one session. Suddenly, and for no apparent reason, that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than that.

Anyone have any clues on this?

Thanks.
 
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R

Russ Valentine [MVP-Outlook]

XP Fax has never been very robust when it comes to sending to multiple
recipients. By what method are you selecting these recipients and sending
the fax?
 
G

Guest

I've tried using both the Send To function and Print to FAX. Either way,
same results. What puzzles me is that it did work for a while. Is it
possible that there's some hidden cache mucking it up?


Russ Valentine said:
XP Fax has never been very robust when it comes to sending to multiple
recipients. By what method are you selecting these recipients and sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Ken B said:
Greetings:

I've seen folks talking about this problem in various posts on the web but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to multiple
recipients in one session. Suddenly, and for no apparent reason, that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than that.

Anyone have any clues on this?

Thanks.
 
R

Russ Valentine [MVP-Outlook]

We have no idea why this function stops working, but it often does.
Microsoft has never documented the feature or addressees the issue, nor will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
Ken B said:
I've tried using both the Send To function and Print to FAX. Either way,
same results. What puzzles me is that it did work for a while. Is it
possible that there's some hidden cache mucking it up?


Russ Valentine said:
XP Fax has never been very robust when it comes to sending to multiple
recipients. By what method are you selecting these recipients and sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Ken B said:
Greetings:

I've seen folks talking about this problem in various posts on the web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to multiple
recipients in one session. Suddenly, and for no apparent reason, that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than that.

Anyone have any clues on this?

Thanks.
 
G

Guest

Is there any other FAX software I could use (preferably freeware) that you'd
recommend?

I'm not sure what you mean by recipient selection method. I enter the phone
numbers manually.

Russ Valentine said:
We have no idea why this function stops working, but it often does.
Microsoft has never documented the feature or addressees the issue, nor will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
Ken B said:
I've tried using both the Send To function and Print to FAX. Either way,
same results. What puzzles me is that it did work for a while. Is it
possible that there's some hidden cache mucking it up?


Russ Valentine said:
XP Fax has never been very robust when it comes to sending to multiple
recipients. By what method are you selecting these recipients and sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts on the web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to multiple
recipients in one session. Suddenly, and for no apparent reason, that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than that.

Anyone have any clues on this?

Thanks.
 
R

Russ Valentine [MVP-Outlook]

There are a number of ways you can select fax recipients that could have a
bearing on this. The best way is to store your recipients numbers in
canonical format in whichever address book you configured Fax to use, then
select them from there. Entering the number manually each time is not as
reliable.
I've never tried any other fax software because I've always been able to get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
Is there any other FAX software I could use (preferably freeware) that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I enter the
phone
numbers manually.

Russ Valentine said:
We have no idea why this function stops working, but it often does.
Microsoft has never documented the feature or addressees the issue, nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
Ken B said:
I've tried using both the Send To function and Print to FAX. Either
way,
same results. What puzzles me is that it did work for a while. Is it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending to multiple
recipients. By what method are you selecting these recipients and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts on the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to
multiple
recipients in one session. Suddenly, and for no apparent reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than
that.

Anyone have any clues on this?

Thanks.
 
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Advertisements

G

Guest

Okay - I entered the numbers in my Outlook 2003 contacts and used Print to
FAX. But that didn't work. Additionally, it changed the FAX to be the
default printer. Then I tried using the Send To function. No go.

Anything else you can suggest?

Thanks.


Russ Valentine said:
There are a number of ways you can select fax recipients that could have a
bearing on this. The best way is to store your recipients numbers in
canonical format in whichever address book you configured Fax to use, then
select them from there. Entering the number manually each time is not as
reliable.
I've never tried any other fax software because I've always been able to get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
Is there any other FAX software I could use (preferably freeware) that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I enter the
phone
numbers manually.

Russ Valentine said:
We have no idea why this function stops working, but it often does.
Microsoft has never documented the feature or addressees the issue, nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to FAX. Either
way,
same results. What puzzles me is that it did work for a while. Is it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending to multiple
recipients. By what method are you selecting these recipients and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts on the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to
multiple
recipients in one session. Suddenly, and for no apparent reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than
that.

Anyone have any clues on this?

Thanks.
 
R

Russ Valentine [MVP-Outlook]

Of course. Give up. The rest of us have. This program has never supported
sending to multiple recipients. It is a freebee. Expect nothing from it so
you won't be disappointed.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
Okay - I entered the numbers in my Outlook 2003 contacts and used Print to
FAX. But that didn't work. Additionally, it changed the FAX to be the
default printer. Then I tried using the Send To function. No go.

Anything else you can suggest?

Thanks.


Russ Valentine said:
There are a number of ways you can select fax recipients that could have
a
bearing on this. The best way is to store your recipients numbers in
canonical format in whichever address book you configured Fax to use,
then
select them from there. Entering the number manually each time is not as
reliable.
I've never tried any other fax software because I've always been able to
get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
Is there any other FAX software I could use (preferably freeware) that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I enter the
phone
numbers manually.

:

We have no idea why this function stops working, but it often does.
Microsoft has never documented the feature or addressees the issue,
nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to FAX. Either
way,
same results. What puzzles me is that it did work for a while. Is
it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending to
multiple
recipients. By what method are you selecting these recipients and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts on
the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to
multiple
recipients in one session. Suddenly, and for no apparent reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than
that.

Anyone have any clues on this?

Thanks.
 
G

Guest

Ah, nothing like a good dose of reality!

Thanks very much for your help.


Russ Valentine said:
Of course. Give up. The rest of us have. This program has never supported
sending to multiple recipients. It is a freebee. Expect nothing from it so
you won't be disappointed.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
Okay - I entered the numbers in my Outlook 2003 contacts and used Print to
FAX. But that didn't work. Additionally, it changed the FAX to be the
default printer. Then I tried using the Send To function. No go.

Anything else you can suggest?

Thanks.


Russ Valentine said:
There are a number of ways you can select fax recipients that could have
a
bearing on this. The best way is to store your recipients numbers in
canonical format in whichever address book you configured Fax to use,
then
select them from there. Entering the number manually each time is not as
reliable.
I've never tried any other fax software because I've always been able to
get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Is there any other FAX software I could use (preferably freeware) that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I enter the
phone
numbers manually.

:

We have no idea why this function stops working, but it often does.
Microsoft has never documented the feature or addressees the issue,
nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to FAX. Either
way,
same results. What puzzles me is that it did work for a while. Is
it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending to
multiple
recipients. By what method are you selecting these recipients and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts on
the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to
multiple
recipients in one session. Suddenly, and for no apparent reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than
that.

Anyone have any clues on this?

Thanks.
 
C

Chuck

"It is a freebee"
Not So! It is SOLD with and as part of windows.
Microsoft has been very poor when it comes to supporting Fax and in some
cases, dial up modem use.
One of the biggest problems that (to my knowledge) never got fixed involves
the modem reply parser.
This problem is (or was) at the heart of many problems involving modems,
selective ringing, proper status and speed reporting, and modem preformance
on poor phone lines.


Russ Valentine said:
Of course. Give up. The rest of us have. This program has never supported
sending to multiple recipients. It is a freebee. Expect nothing from it so
you won't be disappointed.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
Okay - I entered the numbers in my Outlook 2003 contacts and used Print to
FAX. But that didn't work. Additionally, it changed the FAX to be the
default printer. Then I tried using the Send To function. No go.

Anything else you can suggest?

Thanks.


Russ Valentine said:
There are a number of ways you can select fax recipients that could have
a
bearing on this. The best way is to store your recipients numbers in
canonical format in whichever address book you configured Fax to use,
then
select them from there. Entering the number manually each time is not as
reliable.
I've never tried any other fax software because I've always been able to
get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Is there any other FAX software I could use (preferably freeware) that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I enter the
phone
numbers manually.

:

We have no idea why this function stops working, but it often does.
Microsoft has never documented the feature or addressees the issue,
nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to FAX. Either
way,
same results. What puzzles me is that it did work for a while. Is
it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending to
multiple
recipients. By what method are you selecting these recipients and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts on
the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to
multiple
recipients in one session. Suddenly, and for no apparent reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than
that.

Anyone have any clues on this?

Thanks.
 
R

Russ Valentine [MVP-Outlook]

No one buys Windows so they can have its fax software. It has never worked
well and never will. It has never been supported.
Just the facts, mam.
--
Russ Valentine
[MVP-Outlook]
Chuck said:
"It is a freebee"
Not So! It is SOLD with and as part of windows.
Microsoft has been very poor when it comes to supporting Fax and in some
cases, dial up modem use.
One of the biggest problems that (to my knowledge) never got fixed
involves
the modem reply parser.
This problem is (or was) at the heart of many problems involving modems,
selective ringing, proper status and speed reporting, and modem
preformance
on poor phone lines.


Russ Valentine said:
Of course. Give up. The rest of us have. This program has never supported
sending to multiple recipients. It is a freebee. Expect nothing from it
so
you won't be disappointed.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
Okay - I entered the numbers in my Outlook 2003 contacts and used Print to
FAX. But that didn't work. Additionally, it changed the FAX to be the
default printer. Then I tried using the Send To function. No go.

Anything else you can suggest?

Thanks.


:

There are a number of ways you can select fax recipients that could have
a
bearing on this. The best way is to store your recipients numbers in
canonical format in whichever address book you configured Fax to use,
then
select them from there. Entering the number manually each time is not as
reliable.
I've never tried any other fax software because I've always been able to
get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Is there any other FAX software I could use (preferably freeware) that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I enter the
phone
numbers manually.

:

We have no idea why this function stops working, but it often does.
Microsoft has never documented the feature or addressees the issue,
nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to FAX. Either
way,
same results. What puzzles me is that it did work for a while. Is
it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending to
multiple
recipients. By what method are you selecting these recipients
and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts on
the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to
multiple
recipients in one session. Suddenly, and for no apparent reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than
that.

Anyone have any clues on this?

Thanks.
 
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G

Guest

I suppose one could argue this point for a while. I would say that if an
application is included in the OS it should work - otherwise why bother
putting it in? MS could have easily referred users to 3rd party software, as
they've done on other occasions, instead of creating more frustration for
users.

Be that as it may, FYI, it's working again - at least for now.

First, I reinstalled the FAX service. That appeared to get the multiple
recipients function working but the FAX monitor wouldn't show up
automatically. When I opened it manually, it was blank. I then updated the
driver for my modem and - voila! Back to normal, so to speak.


Russ Valentine said:
No one buys Windows so they can have its fax software. It has never worked
well and never will. It has never been supported.
Just the facts, mam.
--
Russ Valentine
[MVP-Outlook]
Chuck said:
"It is a freebee"
Not So! It is SOLD with and as part of windows.
Microsoft has been very poor when it comes to supporting Fax and in some
cases, dial up modem use.
One of the biggest problems that (to my knowledge) never got fixed
involves
the modem reply parser.
This problem is (or was) at the heart of many problems involving modems,
selective ringing, proper status and speed reporting, and modem
preformance
on poor phone lines.


Russ Valentine said:
Of course. Give up. The rest of us have. This program has never supported
sending to multiple recipients. It is a freebee. Expect nothing from it
so
you won't be disappointed.
--
Russ Valentine
[MVP-Outlook]
Okay - I entered the numbers in my Outlook 2003 contacts and used Print to
FAX. But that didn't work. Additionally, it changed the FAX to be the
default printer. Then I tried using the Send To function. No go.

Anything else you can suggest?

Thanks.


:

There are a number of ways you can select fax recipients that could have
a
bearing on this. The best way is to store your recipients numbers in
canonical format in whichever address book you configured Fax to use,
then
select them from there. Entering the number manually each time is not as
reliable.
I've never tried any other fax software because I've always been able to
get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Is there any other FAX software I could use (preferably freeware) that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I enter the
phone
numbers manually.

:

We have no idea why this function stops working, but it often does.
Microsoft has never documented the feature or addressees the issue,
nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to FAX. Either
way,
same results. What puzzles me is that it did work for a while. Is
it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending to
multiple
recipients. By what method are you selecting these recipients
and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts on
the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes to
multiple
recipients in one session. Suddenly, and for no apparent reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more than
that.

Anyone have any clues on this?

Thanks.
 
R

Russ Valentine [MVP-Outlook]

It is important to bear in mind what the intent of this fax module is. It is
for the occasional sending of a single fax by end users who do not fax
enough to warrant purchasing a fax machine or robust fax software. That's
pretty much what it does.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
I suppose one could argue this point for a while. I would say that if an
application is included in the OS it should work - otherwise why bother
putting it in? MS could have easily referred users to 3rd party software,
as
they've done on other occasions, instead of creating more frustration for
users.

Be that as it may, FYI, it's working again - at least for now.

First, I reinstalled the FAX service. That appeared to get the multiple
recipients function working but the FAX monitor wouldn't show up
automatically. When I opened it manually, it was blank. I then updated
the
driver for my modem and - voila! Back to normal, so to speak.


Russ Valentine said:
No one buys Windows so they can have its fax software. It has never
worked
well and never will. It has never been supported.
Just the facts, mam.
--
Russ Valentine
[MVP-Outlook]
Chuck said:
"It is a freebee"
Not So! It is SOLD with and as part of windows.
Microsoft has been very poor when it comes to supporting Fax and in
some
cases, dial up modem use.
One of the biggest problems that (to my knowledge) never got fixed
involves
the modem reply parser.
This problem is (or was) at the heart of many problems involving
modems,
selective ringing, proper status and speed reporting, and modem
preformance
on poor phone lines.


Of course. Give up. The rest of us have. This program has never
supported
sending to multiple recipients. It is a freebee. Expect nothing from
it
so
you won't be disappointed.
--
Russ Valentine
[MVP-Outlook]
Okay - I entered the numbers in my Outlook 2003 contacts and used
Print
to
FAX. But that didn't work. Additionally, it changed the FAX to be
the
default printer. Then I tried using the Send To function. No go.

Anything else you can suggest?

Thanks.


:

There are a number of ways you can select fax recipients that could
have
a
bearing on this. The best way is to store your recipients numbers
in
canonical format in whichever address book you configured Fax to
use,
then
select them from there. Entering the number manually each time is
not
as
reliable.
I've never tried any other fax software because I've always been
able
to
get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Is there any other FAX software I could use (preferably freeware)
that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I
enter
the
phone
numbers manually.

:

We have no idea why this function stops working, but it often
does.
Microsoft has never documented the feature or addressees the
issue,
nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to FAX.
Either
way,
same results. What puzzles me is that it did work for a
while.
Is
it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending to
multiple
recipients. By what method are you selecting these recipients
and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts
on
the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes
to
multiple
recipients in one session. Suddenly, and for no apparent
reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more
than
that.

Anyone have any clues on this?

Thanks.
 
G

Guest

MS would lead one to believe otherwise:

From http://support.microsoft.com/default.aspx/kb/306550

"The Fax service gives you complete faxing capability from Windows XP. You
can use the Fax service to send, receive, track, and monitor faxes."

And this from
http://www.microsoft.com/windowsxp/using/setup/learnmore/crawford_02october21.mspx:

"If you're running Windows XP, you can finally donate that old fax machine
to a local charity and use the desk space for something more valuable—like a
box of doughnuts. An easy-to-use fax service is built into Windows XP so you
can send and receive faxes from your computer."

Toss your FAX machine? Makes it sound at least somewhat robust to me.

And when it's working properly, it's a nice feature to have.


Russ Valentine said:
It is important to bear in mind what the intent of this fax module is. It is
for the occasional sending of a single fax by end users who do not fax
enough to warrant purchasing a fax machine or robust fax software. That's
pretty much what it does.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
I suppose one could argue this point for a while. I would say that if an
application is included in the OS it should work - otherwise why bother
putting it in? MS could have easily referred users to 3rd party software,
as
they've done on other occasions, instead of creating more frustration for
users.

Be that as it may, FYI, it's working again - at least for now.

First, I reinstalled the FAX service. That appeared to get the multiple
recipients function working but the FAX monitor wouldn't show up
automatically. When I opened it manually, it was blank. I then updated
the
driver for my modem and - voila! Back to normal, so to speak.


Russ Valentine said:
No one buys Windows so they can have its fax software. It has never
worked
well and never will. It has never been supported.
Just the facts, mam.
--
Russ Valentine
[MVP-Outlook]
"It is a freebee"
Not So! It is SOLD with and as part of windows.
Microsoft has been very poor when it comes to supporting Fax and in
some
cases, dial up modem use.
One of the biggest problems that (to my knowledge) never got fixed
involves
the modem reply parser.
This problem is (or was) at the heart of many problems involving
modems,
selective ringing, proper status and speed reporting, and modem
preformance
on poor phone lines.


Of course. Give up. The rest of us have. This program has never
supported
sending to multiple recipients. It is a freebee. Expect nothing from
it
so
you won't be disappointed.
--
Russ Valentine
[MVP-Outlook]
Okay - I entered the numbers in my Outlook 2003 contacts and used
Print
to
FAX. But that didn't work. Additionally, it changed the FAX to be
the
default printer. Then I tried using the Send To function. No go.

Anything else you can suggest?

Thanks.


:

There are a number of ways you can select fax recipients that could
have
a
bearing on this. The best way is to store your recipients numbers
in
canonical format in whichever address book you configured Fax to
use,
then
select them from there. Entering the number manually each time is
not
as
reliable.
I've never tried any other fax software because I've always been
able
to
get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Is there any other FAX software I could use (preferably freeware)
that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I
enter
the
phone
numbers manually.

:

We have no idea why this function stops working, but it often
does.
Microsoft has never documented the feature or addressees the
issue,
nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to FAX.
Either
way,
same results. What puzzles me is that it did work for a
while.
Is
it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending to
multiple
recipients. By what method are you selecting these recipients
and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various posts
on
the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send FAXes
to
multiple
recipients in one session. Suddenly, and for no apparent
reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no more
than
that.

Anyone have any clues on this?

Thanks.
 
Ad

Advertisements

R

Russ Valentine [MVP-Outlook]

Surely this is not the first and only time Microsoft's hype does not match
reality. This is an end user newsgroup. We must deal with reality here, and
that is what I posted. We have no use for marketers' overly optimistic
claims here. It is the job of marketers to create illusions, and Microsoft
has always had very skilled marketers.

--
Russ Valentine
[MVP-Outlook]
Ken B said:
MS would lead one to believe otherwise:

From http://support.microsoft.com/default.aspx/kb/306550

"The Fax service gives you complete faxing capability from Windows XP. You
can use the Fax service to send, receive, track, and monitor faxes."

And this from
http://www.microsoft.com/windowsxp/using/setup/learnmore/crawford_02october21.mspx:

"If you're running Windows XP, you can finally donate that old fax machine
to a local charity and use the desk space for something more valuable-like
a
box of doughnuts. An easy-to-use fax service is built into Windows XP so
you
can send and receive faxes from your computer."

Toss your FAX machine? Makes it sound at least somewhat robust to me.

And when it's working properly, it's a nice feature to have.


Russ Valentine said:
It is important to bear in mind what the intent of this fax module is. It
is
for the occasional sending of a single fax by end users who do not fax
enough to warrant purchasing a fax machine or robust fax software. That's
pretty much what it does.
--
Russ Valentine
[MVP-Outlook]
Ken B said:
I suppose one could argue this point for a while. I would say that if
an
application is included in the OS it should work - otherwise why bother
putting it in? MS could have easily referred users to 3rd party
software,
as
they've done on other occasions, instead of creating more frustration
for
users.

Be that as it may, FYI, it's working again - at least for now.

First, I reinstalled the FAX service. That appeared to get the
multiple
recipients function working but the FAX monitor wouldn't show up
automatically. When I opened it manually, it was blank. I then
updated
the
driver for my modem and - voila! Back to normal, so to speak.


:

No one buys Windows so they can have its fax software. It has never
worked
well and never will. It has never been supported.
Just the facts, mam.
--
Russ Valentine
[MVP-Outlook]
"It is a freebee"
Not So! It is SOLD with and as part of windows.
Microsoft has been very poor when it comes to supporting Fax and in
some
cases, dial up modem use.
One of the biggest problems that (to my knowledge) never got fixed
involves
the modem reply parser.
This problem is (or was) at the heart of many problems involving
modems,
selective ringing, proper status and speed reporting, and modem
preformance
on poor phone lines.


Of course. Give up. The rest of us have. This program has never
supported
sending to multiple recipients. It is a freebee. Expect nothing
from
it
so
you won't be disappointed.
--
Russ Valentine
[MVP-Outlook]
Okay - I entered the numbers in my Outlook 2003 contacts and used
Print
to
FAX. But that didn't work. Additionally, it changed the FAX to
be
the
default printer. Then I tried using the Send To function. No
go.

Anything else you can suggest?

Thanks.


:

There are a number of ways you can select fax recipients that
could
have
a
bearing on this. The best way is to store your recipients
numbers
in
canonical format in whichever address book you configured Fax to
use,
then
select them from there. Entering the number manually each time
is
not
as
reliable.
I've never tried any other fax software because I've always been
able
to
get
Windows Fax to work.
--
Russ Valentine
[MVP-Outlook]
Is there any other FAX software I could use (preferably
freeware)
that
you'd
recommend?

I'm not sure what you mean by recipient selection method. I
enter
the
phone
numbers manually.

:

We have no idea why this function stops working, but it often
does.
Microsoft has never documented the feature or addressees the
issue,
nor
will
they since XP Fax is long out of development.
What happens if you change your recipient selection method?
--
Russ Valentine
[MVP-Outlook]
I've tried using both the Send To function and Print to
FAX.
Either
way,
same results. What puzzles me is that it did work for a
while.
Is
it
possible that there's some hidden cache mucking it up?


:

XP Fax has never been very robust when it comes to sending
to
multiple
recipients. By what method are you selecting these
recipients
and
sending
the fax?
--
Russ Valentine
[MVP-Outlook]
Greetings:

I've seen folks talking about this problem in various
posts
on
the
web
but
I
could not find any solutions so far.

I'm running XP SP2. For a while I was able to send
FAXes
to
multiple
recipients in one session. Suddenly, and for no
apparent
reason,
that
stopped working. Here's the event info:

Event ID 32090
Source: Microsoft FAX

The Fax service print monitor has failed to submit the
fax.

The following error occurred: 4.
This error code indicates the cause of the error.

Sender Machine Name: \\SHOMRON.
Sender User Name: ken.
Sender Name: Ken Belferman.
Subject: .
Recipient name: [xxxxxxx].
Recipient number: [xxxxxxx].
Number of Recipients: 2.

[I added the x's to protect the innocent.]

I can send a FAX to one phone number at a time, but no
more
than
that.

Anyone have any clues on this?

Thanks.
 

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