Fax Console doesn't detect the LAN connection

[G in London]

Fax Console cannot detect my Local Area Network connection.
It is trying to send the fax to my 56k modem (which is not
and cannot be plugged!).

I can't create a new device manually either.

Help very much appreciated.

Gontran
(e-mail address removed)

 

[Mary Sauer]

To send a fax the console uses a modem to dial out. Read the help files in the FAX
console program.

 

[Guest]

The Help file says that Fax will automatically detect the
device thanks to Plug and Play . It didn't. I even tried to
plug in and out my LAN connection, just to make sure.

What do you think the next step should be?

 

[Mary Sauer]

I misunderstood. I assumed you were using the fax console included in Windows. Have
you checked the manufacturer's web site for support documents?

 

[Guest]

You are actually right. It is the windows XP Fax Console.

I have looked through the help index, and searched all I
could about configuring the Fax, adding a device ... but
the problem persists.

I think I need to either be shown a menu which I have not
seen yet, or guided step-by-step on how to create a new
device in Fax Console when the plug-and-play doesn't work.
Would you se another solution?

cheers

 

[Russ Valentine [MVP-Outlook]]

Fax uses phone lines, not the Internet.
Your answer was posted.
You need a phone line and an analog fax modem. A LAN is not in play here.
If you have no phone line, you need to hire an Internet Fax Service. You
cannot use Windows XP Fax.

 

[G in London]

THANX

-----Original Message-----
Fax uses phone lines, not the Internet.
Your answer was posted.
You need a phone line and an analog fax modem. A LAN is not in play here.
If you have no phone line, you need to hire an Internet Fax Service. You
cannot use Windows XP Fax.

--
Russ Valentine
[MVP-Outlook]

You are actually right. It is the windows XP Fax Console.

I have looked through the help index, and searched all I
could about configuring the Fax, adding a device ... but
the problem persists.

I think I need to either be shown a menu which I have not
seen yet, or guided step-by-step on how to create a new
device in Fax Console when the plug-and-play doesn't work.
Would you se another solution?

cheers

.