Good_And_Proper! said:
Hi all, last night I got a fatal system error just after loading personal
settings on windows xp pro, I get blue screen of death, and this error
message:
Stop: c000021a (fatal system error) The windows subsystem system process
terminated unexpectedly with a status of 0x
c0000094 (ox75b6be8a oxoo6af6f4).
Please help, I have had error's like this in the past and done a reinstall
of windows xp, but my data and settings are never saved, is there any way,
please, that I can save my computer, any help with be great, thanks all!
I see that others have given you some good pointers. I'm afraid that I'm
suspecting a hardware related issue from the symptoms you give and your
results against other's suggestions made so far.
This might be an application that is trying to do a bad math operation;
specifically, trying to divide something by zero. It does not compute.
Although I am loath to even suggest the possibility, this might be a
motherboard, memory, or cpu problem. If a hardware problem then most likely
a memory or CPU problem, in that order.
Since you've been having repeated problems with multiple installations, it
might be a good idea to buy a Maxtor or Western Digital HDD of the same size
or bigger than your current C drive, and use the utility CD that comes with
it to make a backup bootable copy of your current C drive. I only recommend
those drives because they come with a HDD clone utility that works (although
in some cases you have to use the CD utility to create a disk with the
utility in order to do a clone operation -- seems to depend on the hardware
one has). Then if necessary you can clone it back, using the same CD
utility, to the C drive later on without loosing anything. A little
expensive, but maybe worth it both now and later.
Is anything showing up in your event viewer or in device manager as being a
problem? A software based problem might show up here.
I'd start with the memory chips. If you have more than one then reverse the
slots they are located in. If you can do that then they type of error you
get should change if one of the memory chips is bad. Obtain a memory test
program from
http://www.memtest86.com/#download1 (you need to create a boot
disk, make one with a 95/98/me system and copy that program onto it) and run
it over night. If the test hangs, try substituting out the memory or if you
have more than one memory stick then remove one at a time. Be carefull with
static electricity, a little zot can destroy or weaken chips -- touch bare
metal of case, assure the ac power cord is unplugged. Also, assure that
anything socketed is seated well. If no memory error is found then reverse
the chip socket order again, run the test once again because it can not test
that part of memory where the test program itself is loaded into.
In BIOS, does yours provide a feature to see the voltages and temperature?
But I doubt these to be the problem if you ALWAYS get the same exact blue
screen error. Power supply and temperature problems would tend to cause
seemingly random error types, or complete system power off.
