False Warning About No Anti Virus

[Guest]

An XP ballon warns that it can find no anti virus on the machine, and I am
in danger. There is in fact anti virus running. Is there a key in the
registry that got corrupted? How can I fix it to find the anti virus?
Thanks, I'm sick of the ballon warning.
-Pete

 

[Bin Lurchin]

An XP ballon warns that it can find no anti virus on the machine, and I am
in danger. There is in fact anti virus running. Is there a key in the
registry that got corrupted? How can I fix it to find the anti virus?
Thanks, I'm sick of the ballon warning.
-Pete

If you go into the Control Panel - and then into 'Windows Security
Center' - Under Virus Protection you can set the option to have virus
Software that you will manage.

 

[Mike Hall \(MS-MVP\)]

You appear not to have fixed the registry.. reload the Norton program..

 

[Guest]

If you go into the Control Panel - and then into 'Windows Security
Center' - Under Virus Protection you can set the option to have virus
Software that you will manage.

YEs. But what bothers me is that it used to find the anti virus fine -until
I edited the registry trying to get rid of references to Norton System
Works. Anybody know the registry key to make this work again?

 

[gls858]

YEs. But what bothers me is that it used to find the anti virus fine -until
I edited the registry trying to get rid of references to Norton System
Works. Anybody know the registry key to make this work again?

Did you replace Norton with another program? I don't think that XP
recognizes ALL anti virus programs.

gls858

 

[Guest]

Did you replace Norton with another program? I don't think that XP

recognizes ALL anti virus programs.

gls858

No replacement. I think I deleted a key inadvertently. It saw the anti virus
before.
-Pete

 

[Bin Lurchin]

No replacement. I think I deleted a key inadvertently. It saw the anti virus
before.
-Pete

Found this on the Net

Q: What about Symantec? Why does Windows Security Center not detect the
status of Norton products?
A: Symantec’s product status architecture is unique among firewall and
antivirus manufacturers and requires a different approach to guarantee
detection of Symantec products. Symantec is in the process of developing
WMI providers and has plans to distribute the WMI providers to all
active customers shortly after Windows XP SP2 releases. The Symantec WMI
providers will enable full detection by Windows Security Center for
active Norton customers.

Without the updated WMI providers, Windows Security Center will detect
only whether Norton products exist. No status detection will be
available. You will receive a “red alert” message because Windows XP
could not detect an up-to-date and active antivirus program. For more
information about Symantec and Windows XP SP2, visit the following
Symantec Web site:
http://www.symantec.com/techsupp/sp2/faq.html
(http://www.symantec.com/techsupp/sp2/faq.html)
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.

But Look in Here \HKey_LOCAL_MACHINE\SOFTWARE\MICrosoft\Security
Center\Monitoring\SymantecAntivirus

I then have a REG_DWORD key in there called DisableMonitoring with a
value of 1

 

[Guest]

Found this on the Net

Q: What about Symantec? Why does Windows Security Center not detect the
status of Norton products?
A: Symantec’s product status architecture is unique among firewall and
antivirus manufacturers and requires a different approach to guarantee
detection of Symantec products. Symantec is in the process of developing
WMI providers and has plans to distribute the WMI providers to all active
customers shortly after Windows XP SP2 releases. The Symantec WMI
providers will enable full detection by Windows Security Center for active
Norton customers.

Without the updated WMI providers, Windows Security Center will detect
only whether Norton products exist. No status detection will be available.
You will receive a “red alert” message because Windows XP could not detect
an up-to-date and active antivirus program. For more information about
Symantec and Windows XP SP2, visit the following Symantec Web site:
http://www.symantec.com/techsupp/sp2/faq.html
(http://www.symantec.com/techsupp/sp2/faq.html)
Microsoft provides third-party contact information to help you find
technical support. This contact information may change without notice.
Microsoft does not guarantee the accuracy of this third-party contact
information.

But Look in Here \HKey_LOCAL_MACHINE\SOFTWARE\MICrosoft\Security
Center\Monitoring\SymantecAntivirus

I then have a REG_DWORD key in there called DisableMonitoring with a value
of 1

Thanks. This was informative.
-Pete