ANNOYING SPYARE/SPYLOCK BALLON

[Guest]

I have an 'acer' laptop which has been fine until I wanted to view a video
online and to view this video i HAD to download a "Video Activex Object".
Ever since I have had random porno pop ups and anti-virus software popups,
also my laptop has been running a lot slower. Before the ballon pops up I
have a continuous flashing warning sign (exlimation mark in a yellow
triangle) followed by a yellow cross in a blue circle. I don't understand why
this ballon keeps tellin me about having to download virus software, I think
it might be a virus itself. I can't play video games because the ballon makes
it freeze I would reinstall my entire laptop, that's how desperate I am to
get rid of this thing but I have lost the CD. I know this is a very long
message, if anyone came help it will me much appreciated.

Thanks

 

[David H. Lipman]

From: "confused_tech" <[email protected]>

| I have an 'acer' laptop which has been fine until I wanted to view a video
| online and to view this video i HAD to download a "Video Activex Object".
| Ever since I have had random porno pop ups and anti-virus software popups,
| also my laptop has been running a lot slower. Before the ballon pops up I
| have a continuous flashing warning sign (exlimation mark in a yellow
| triangle) followed by a yellow cross in a blue circle. I don't understand why
| this ballon keeps tellin me about having to download virus software, I think
| it might be a virus itself. I can't play video games because the ballon makes
| it freeze I would reinstall my entire laptop, that's how desperate I am to
| get rid of this thing but I have lost the CD. I know this is a very long
| message, if anyone came help it will me much appreciated.
|
| Thanks

Two part reply..

Perform Part 1 then perform Part 2.

It is suggested that you execute each tool in Normal Mode then in Safe Mode.

Part 1
-----------

Use noahdfear's SmitFraud, SpyAxe, SpyFalcon, et. al., removal tool -- SmitRem.exe
http://noahdfear.geekstogo.com/click counter/click.php?id=1

http://www.bleepingcomputer.com/forums/topic43659.html

Part 2
-----------

S!ri's SmitfraudFix
http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

* * * Please report back your results * * *

 

[DL]

In addition;
You accessed a 'dodgy' site or video, which has persuaded you to download a
file 'Video ActiveX Object' which was infected with malaware
Most malaware / viruses are installed by users clicking on something and
opening / running it.

You might also contact Acer to obtain replacement cd's, as you are bound to
need them at some stage. Once received treat them like 'gold'

 

[David H. Lipman]

From: "DL" <address@invalid>

| In addition;
| You accessed a 'dodgy' site or video, which has persuaded you to download a
| file 'Video ActiveX Object' which was infected with malaware
| Most malaware / viruses are installed by users clicking on something and
| opening / running it.
|
| You might also contact Acer to obtain replacement cd's, as you are bound to
| need them at some stage. Once received treat them like 'gold'
|

That's correct. The so-called "Video ActiveX" (aka; VAX) is either a ZLob Trojan or a
DNSChanger Trojan that uses the concept of a; COCDEC, Video ActiveX or FreeTicket type
site.

 

[jseyb]

In addition to the other good answers in this group, you also need to
install a good anti-virus program. You can get one for free (look at
free.grisoft.com), but it might be worthwhile and good insurance to purchase
a good program like McAfee or ZoneAlarm Security Suite.
Beware of of the anti-virus software popups - there is malware out there
that pops up an anti-virus message, and clicking on it would only install
yet more malware.

good luck