False Bounce Backs on Meeting Requests

G

Guest

We have a user (we'll call him employee A) who use to have an assistant
(we'll call her employee B). Employee B had full rights to employee A's
calendar. About 3 years ago. Employee B left the company about 2 years ago
and her AD account was deleted at that time. When sending employee A a
meeting request (either internally or externally) you receive a bounce back
saying that employee B's account does not exist (exact message - The e-mail
account does not exist at the organization this message was sent to. Check
the e-mail address, or contact the recipient directly to find out the correct
address. <XXXX.XX.XXX.com #5.1.1>) twice. Looking at the headers of the
bounce back, it appears that I sent directly to employee B. I have searched
AD for employee B, no luck. I can add employee B's email address to employee
A's account, without error, and still get bounce backs on meeting requests.
Employee A's is no longer sharing his calendar. Has default permissions on
his calendar. Does not have any delegates selected or rules created. In AD,
there no extra delivery options selected, send on behalf is not being used.

Not sure how long this has been happening. This was just brought to me by
employee A. As he doesn't get alot of meeting requests.

Running 2003Stand with Exchange Enterprise 2003 SP2, fresh install of both
O/S and Exchange as of 6 months ago. Domain servers are a mix of 2000 and
2003.
 
S

Sue Mosher [MVP-Outlook]

Sounds like the hidden delegate rule still might be forwarding those requests. You can delete the delegate rule with the free MAPI Editor tool from http://www.microsoft.com/downloads/details.aspx?familyid=55FDFFD7-1878-4637-9808-1E21ABB3AE37. Complete instructions in the mfcmapi.doc included with the download.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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