I have the following process when sending a fax message via Word/Outlook 2003 internet fax and RapidFax.com fax service on my laptop running XP.
1. Complete cover sheet template in MS Word.
2. Select the File --> Send To --> Recipent using Internet fax service. (This opens a new outlook fax form with the Word cover sheet template attached as a tif image)
3. I then attach the additional pdf files I want to send and click send.
Once Outlook has completed the send/receive process I notice that the e-mail "fax" message was sent without the attached pdf file. The tif image of the cover sheet is still attached. I can open the message, select Tools --> Resend message, re-attach the pdf file and click send....message goes through complete.
I used this same process on my old laptop and it work without issue. From what I can see, I have set up the new laptop with the same properties. Any clue to what is causing this problem?
Thanks in advance!
Jason
Deer Park, TX
1. Complete cover sheet template in MS Word.
2. Select the File --> Send To --> Recipent using Internet fax service. (This opens a new outlook fax form with the Word cover sheet template attached as a tif image)
3. I then attach the additional pdf files I want to send and click send.
Once Outlook has completed the send/receive process I notice that the e-mail "fax" message was sent without the attached pdf file. The tif image of the cover sheet is still attached. I can open the message, select Tools --> Resend message, re-attach the pdf file and click send....message goes through complete.
I used this same process on my old laptop and it work without issue. From what I can see, I have set up the new laptop with the same properties. Any clue to what is causing this problem?
Thanks in advance!
Jason
Deer Park, TX
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