Failure to send emails

[Richard W]

I have recently been unable to send emails, although I can still receive
them. My ISP has advised me that it is an error with Outlook Express.When I
try to send an email I get the following error message:-

The message could not be sent because one of the recipients was rejected by
the server. The rejected e-mail address was '(e-mail address removed)'.
Subject 'Test', Account: 'pop.virgin.net', Server: 'smtp.virgin.net',
Protocol: SMTP, Server Response: '554 5.7.1 <[email protected]>:
Recipient address rejected: Access denied', Port: 25, Secure(SSL): No, Server
Error: 554, Error Number: 0x800CCC79

I use Windows XP SP3 and Oulook Express 6.

 

[Tom Willett]

That usually indicates you haven't set up your smtp account to authenticate
to your mail server.

:I have recently been unable to send emails, although I can still receive
: them. My ISP has advised me that it is an error with Outlook Express.When
I
: try to send an email I get the following error message:-
:
: The message could not be sent because one of the recipients was rejected
by
: the server. The rejected e-mail address was '(e-mail address removed)'.
: Subject 'Test', Account: 'pop.virgin.net', Server: 'smtp.virgin.net',
: Protocol: SMTP, Server Response: '554 5.7.1 <[email protected]>:
: Recipient address rejected: Access denied', Port: 25, Secure(SSL): No,
Server
: Error: 554, Error Number: 0x800CCC79
:
: I use Windows XP SP3 and Oulook Express 6.

 

[Richard W]

I have spoken to my ISP and they have advised that it is set up properly

 

[VanguardLH]

Oh, and they could never be wrong, uh huh. So what DID happen when you
configure the e-mail account define in OE to authenticate to their SMTP
mail host? If it doesn't help, you can always uncheck the option, ya
know.