Can"t send emails using OL 2000 in Vista

[JimT]

My wife just got a new laptop running Vista Home Premium. After loading
Office 2000 Small Business and configuring Outlook, she could receive but not
send email. Get the following error message:

The message could not be sent because one of the recipients was rejected by
the server. Server response:'554<[email protected]>;Recipient address
rejected: Relay access denied'. (Account:'Mail.epigroove.com', Error
number:0x800ccc79).

I have checked the server settings and they are correct. I set up an account
in Microsoft Mail and got the same results. Can receive but not send. Get the
same error message. I downloaded Thunderbird and CAN send email through it.

Is this a Vista/OL 2000 thing?

Thanks for any help.

 

[N. Miller]

My wife just got a new laptop running Vista Home Premium. After loading
Office 2000 Small Business and configuring Outlook, she could receive but not
send email. Get the following error message:

The message could not be sent because one of the recipients was rejected by
the server. Server response:'554<[email protected]>;Recipient address
rejected: Relay access denied'. (Account:'Mail.epigroove.com', Error
number:0x800ccc79).

I have checked the server settings and they are correct. I set up an account
in Microsoft Mail and got the same results. Can receive but not send. Get the
same error message. I downloaded Thunderbird and CAN send email through it.

Is this a Vista/OL 2000 thing?

No. It is a mail server thing. The error suggests that you are not properly
authenticating to 'mail.epigroove.com'.

 

[JimT]

Norman,
Thanks for anwering my plea. But, if that's the case, why does sending email
work in Thunderbird but not in Outlook or Windows Mail?

 

[N. Miller]

"N. Miller" wrote:

Thanks for anwering my plea. But, if that's the case, why does sending email
work in Thunderbird but not in Outlook or Windows Mail?

There is something about the way your application is talking to the server
that the server does not like. Without knowing any more about your system
configuration, I am at a loss. However, it is pretty clear that the server
thinks your connection is not authorized, for some reason, or other. There
is nothing about Vista, or Outlook 2000 which would account for that
difference, except for configuration of the server information in MS Outlook
2000.

 

[JimT]

Thanks again Norman. I agree that the message looks like the server doesn't
like something, but my son's website is the server and he insists it isn't
him. The curious thing is that the same settings worked in XP on her old
computer and work in XP on my computer. The only difference is Vista on her
new computer. My wife is really attached to OL so I need to figure this out.

Thanks again for your posts.