Mike Azevedo said:
Since July I have unsuccessfully attempted to install this patch:
Security
Update for Microsoft .NET Framework, Version 1.1 Service Pack 1
(KB928366).
I have ZoneAlarm Security Suite 10 and I can download it but it fails on
install every time. Is there a setting I need to change to allow this to
take?
Please read a similar post in this NG from last weekend if possible.
I am excerpting part of it here :
According to the post in another group , here are the full instructions to
correct this problem:
First, check that your version of Windows Installer is 3.1.4000.4039 by
typing at the Start menu Run "%systemroot%\system32" and then select the
file "msi.dll" . Under File|"properties" for this file you can see the
version number. In case it is not 3.1.4000.4039, then first install security
update KB927891 :
http://support.microsoft.com/kb/927891 . (snip...)
Now you need (snip...) a special deinstallation tool :
http://www.microsoft.com/downloads/...FamilyID=7a4efc33-0343-4ee4-b0c4-97bd16967a09 .
Download and run the uninstall cleanup program.
Next, reinstall DotNet Framework 1.1 sp1 :
http://www.microsoft.com/downloads/...FamilyID=281fb2cd-c715-4f05-a01f-0455d2d9ebfb .
Restart Windows XP.
Download the update KB928366 which you are trying to install :
http://www.microsoft.com/downloads/...FamilyID=281fb2cd-c715-4f05-a01f-0455d2d9ebfb .
(I know you already downloaded the update but you probably need to repeat it
after doing the above) .
(snip...)
Please turn off any antivirus programs included in ZA while you are
attempting to install the updates. (Reenable the AV after you are
successful.)
