D
DAVID D VERNESS
Resent
Zone Setup Error
Failed to download
http://fdl.msn.zone/datafiles/cardboard.za_.
Only on the XP box...98 2'nd edition box still works.
Lorne Russell <[email protected]> says you will
reply with your best shot.
Tried all the following from ZMaster
No Go. Can you help?
Best Regards
Dave
Greetings Zone.com Member,
Thank you for contacting MSN Games by Zone.com. Based on
the e-mail you
sent to (e-mail address removed), we have automatically
selected the
information most likely to answer your questions and
resolve your
issues. SCROLL DOWN TO FIND ANSWERS TO YOUR QUESTIONS
New!
If you have recently update your version of Windows XP,
please see the
following articles about new issues which may occur when
trying to play
on MSN Games by Zone.com
Puzzle, Word, Action, Sports and Casino game help:
http://zone.msn.com/en/support/article/support2227.htm
Multiplayer games general help
http://zone.msn.com/en/support/article/support3411.htm
CD-ROM Required help
http://zone.msn.com/en/support/article/support3412.htm
-------------------------------------------------
** ZONE.COM GENERAL HELP QUESTIONS AND ANSWERS **
-------------------------------------------------
QUESTION 1: What is a Zone.com member and Microsoft .NET
Passport
account? Is membership free? How do I sign up for a
membership?
ANSWER: Zone.com Membership is free! To learn all about
Zone.com
membership benefits and how to sign up, go to:
http://zone.msn.com/en/support/article/support1000
QUESTION 2: How do I cancel my Zone.com Membership?
ANSWER: You really don't have to do anything to
unsubscribe. Inactive
accounts are periodically cleaned out. You can take your
e-mail address
off the Zone.com mailing list, of course. For more
information, see the
following page:
http://zone.msn.com/en/support/article/support1005
QUESTION 3: Why am I unable to sign in with my .NET
Passport account?
ANSWER: For help with your .NET Passport account please
go to .NET
Passport Member Services and click "Help."
http://memberservices.passport.net
QUESTION 4: Where can I find help for my Asheron's Call
or Asheron's
Call Dark Majesty account?
ANSWER: For technical assistance, email:
(e-mail address removed)
For billing issues, submit a question at:
http://classic.zone.msn.com/billing/
QUESTION 5: Where can I find help for my Bridge Club
membership?
ANSWER: For assistance with Bridge Club, email:
(e-mail address removed)
For billing issues, submit a question at:
http://classic.zone.msn.com/billing/
QUESTION 6: Where can I get assistance for the newsletter?
ANSWER: To subscribe, unsubscribe, or contact Newsletter
support, go
to:
http://newsletters.msn.com/
QUESTION 7: How do I remove myself from Zone.com mailing
list?
ANSWER: Zone.com may send out e-mails informing all
members of updates
to Zone.com and Zone.com accounts or other news. If you
prefer not to
receive these or any correspondences from Zone.com, you
can remove your
e-mail address from Zone.com's mailing list by following
these steps.
Step 1: Go to http://www.zone.com and sign in to
your .NET Passport
account.
Step 2: Click "Support" and then "My Account information"
under the
"Sign-in and My Account" heading.
Step 3: In the "E-mail Address" section, click "Update E-
mail."
Step 4: Use the DELETE key or BACKSPACE key to remove
your e-mail
address from the "Enter E-mail Address" box.
Step 5: Uncheck the "Yes" box and click "Submit."
Step 6: If you have more than one nickname, repeat these
steps for each
nickname.
If you are unable to remove yourself by following these
steps, please
reply to this e-mail with "Remove" in the Subject line.
QUESTION 8: Where do I submit suggestions, comments, and
concerns about
Zone.com's website?
ANSWER: Please e-mail (e-mail address removed).
QUESTION 9: I purchased a MSN Game Center Download and
need help. What
should I do?
For assistance with a billing or registration issue,
please go to:
http://zone.msn.com/en/support/billing/help.htm
If you have sucessfully installed and registered the
game, but now are
receiving an error message, or you are unable to open the
game after you
download and install it, please go to:
https://zone.msn.com/en/support/billing/billingtechsupport
...htm
For other questions about MSN Game Center Downloada,
contact:
http://www.oberon-media.com/channels/wizard/?
ChannelID=11002677
QUESTION 15: I am interested in advertising on MSN Games
by Zone.com.
Who can I contact?
ANSWER: Please go to:
http://advertising.msn.com/home/home.asp
QUESTION 10: I am interested in advertising on MSN Games
by Zone.com.
Who can I contact?
ANSWER: Please go to:
http://advertising.msn.com/home/home.asp
QUESTION 11: How do I automatically get other support e-
mails?
ANSWER: You may receive more self-help assistance and
contact
information for any of the following topics by:
Step 1: Reply to this e-mail.
Step 2: Completely erase all text in the "Subject" line.
Step 3: Type in the e-mail subject line and then send the
e-mail.
E-mail subjects are listed below for each specific issue.
For Card & Board and Ants help
E-mail subject line: Card
For Puzzle, Word, Trivia, Action, Sports, and Casino game
help (also
Solitaire) E-mail subject line: Puzzle
For CD-ROM Required game help
E-mail subject line: CD-ROM
Best regards,
ZMaster
If you are using Windows95 the Zone won't function
properly. The best solution is to upgrade to Windows98
or later
Make sure your Windows is up to date. To do this go to
http://www.microsoft.com/downloads and select the Windows
option on the left.
If you are having trouble downloading the Zone software
try downloading and installing Macromedia Flash Plyer
first. You can get it at Macromedia Flash Player
Download Center
There are instructions on how to solve a great number of
connectivity issues at
http://www3.sympatico.ca/nibblesnbits/EnterRooms.html
If it still doesn't work then delete all your Zone files
by going to the Control Panel, Add/Remove Programes,
select MSN Gaming Zone and remove it. Then go back to
the Zone and accept all the downloads as they appear.
If you still can't get there then I can't help you any
longer. I suggest you to go to the newsgroup at
http://support.microsoft.com/newsgroups/default.aspx?
NewsGroup=microsoft.public.games.zone&SLCID=US&ICP=GSS3&sd
=GN&id=fh;en-us;newsgroups post your problem giving as
much detail as you can. A technical person will reply
with their best shot
Lorne Russell
Manager, MSN Bridge Club
www.msnbridgeclub.com
----- Original Message -----
From: DAVID D VERNESS
To: (e-mail address removed)
Sent: Wednesday, September 15, 2004 3:07 AM
Subject: Bridge Club
Here is what it says when I try to use zone.com:
Zone Setup Error X
Failed to download
http:fdl.msn/zone/datafiles/cardboard.za_.
What should I so?
(e-mail address removed)
..
Zone Setup Error
Failed to download
http://fdl.msn.zone/datafiles/cardboard.za_.
Only on the XP box...98 2'nd edition box still works.
Lorne Russell <[email protected]> says you will
reply with your best shot.
Tried all the following from ZMaster
No Go. Can you help?
Best Regards
Dave
Greetings Zone.com Member,
Thank you for contacting MSN Games by Zone.com. Based on
the e-mail you
sent to (e-mail address removed), we have automatically
selected the
information most likely to answer your questions and
resolve your
issues. SCROLL DOWN TO FIND ANSWERS TO YOUR QUESTIONS
New!
If you have recently update your version of Windows XP,
please see the
following articles about new issues which may occur when
trying to play
on MSN Games by Zone.com
Puzzle, Word, Action, Sports and Casino game help:
http://zone.msn.com/en/support/article/support2227.htm
Multiplayer games general help
http://zone.msn.com/en/support/article/support3411.htm
CD-ROM Required help
http://zone.msn.com/en/support/article/support3412.htm
-------------------------------------------------
** ZONE.COM GENERAL HELP QUESTIONS AND ANSWERS **
-------------------------------------------------
QUESTION 1: What is a Zone.com member and Microsoft .NET
Passport
account? Is membership free? How do I sign up for a
membership?
ANSWER: Zone.com Membership is free! To learn all about
Zone.com
membership benefits and how to sign up, go to:
http://zone.msn.com/en/support/article/support1000
QUESTION 2: How do I cancel my Zone.com Membership?
ANSWER: You really don't have to do anything to
unsubscribe. Inactive
accounts are periodically cleaned out. You can take your
e-mail address
off the Zone.com mailing list, of course. For more
information, see the
following page:
http://zone.msn.com/en/support/article/support1005
QUESTION 3: Why am I unable to sign in with my .NET
Passport account?
ANSWER: For help with your .NET Passport account please
go to .NET
Passport Member Services and click "Help."
http://memberservices.passport.net
QUESTION 4: Where can I find help for my Asheron's Call
or Asheron's
Call Dark Majesty account?
ANSWER: For technical assistance, email:
(e-mail address removed)
For billing issues, submit a question at:
http://classic.zone.msn.com/billing/
QUESTION 5: Where can I find help for my Bridge Club
membership?
ANSWER: For assistance with Bridge Club, email:
(e-mail address removed)
For billing issues, submit a question at:
http://classic.zone.msn.com/billing/
QUESTION 6: Where can I get assistance for the newsletter?
ANSWER: To subscribe, unsubscribe, or contact Newsletter
support, go
to:
http://newsletters.msn.com/
QUESTION 7: How do I remove myself from Zone.com mailing
list?
ANSWER: Zone.com may send out e-mails informing all
members of updates
to Zone.com and Zone.com accounts or other news. If you
prefer not to
receive these or any correspondences from Zone.com, you
can remove your
e-mail address from Zone.com's mailing list by following
these steps.
Step 1: Go to http://www.zone.com and sign in to
your .NET Passport
account.
Step 2: Click "Support" and then "My Account information"
under the
"Sign-in and My Account" heading.
Step 3: In the "E-mail Address" section, click "Update E-
mail."
Step 4: Use the DELETE key or BACKSPACE key to remove
your e-mail
address from the "Enter E-mail Address" box.
Step 5: Uncheck the "Yes" box and click "Submit."
Step 6: If you have more than one nickname, repeat these
steps for each
nickname.
If you are unable to remove yourself by following these
steps, please
reply to this e-mail with "Remove" in the Subject line.
QUESTION 8: Where do I submit suggestions, comments, and
concerns about
Zone.com's website?
ANSWER: Please e-mail (e-mail address removed).
QUESTION 9: I purchased a MSN Game Center Download and
need help. What
should I do?
For assistance with a billing or registration issue,
please go to:
http://zone.msn.com/en/support/billing/help.htm
If you have sucessfully installed and registered the
game, but now are
receiving an error message, or you are unable to open the
game after you
download and install it, please go to:
https://zone.msn.com/en/support/billing/billingtechsupport
...htm
For other questions about MSN Game Center Downloada,
contact:
http://www.oberon-media.com/channels/wizard/?
ChannelID=11002677
QUESTION 15: I am interested in advertising on MSN Games
by Zone.com.
Who can I contact?
ANSWER: Please go to:
http://advertising.msn.com/home/home.asp
QUESTION 10: I am interested in advertising on MSN Games
by Zone.com.
Who can I contact?
ANSWER: Please go to:
http://advertising.msn.com/home/home.asp
QUESTION 11: How do I automatically get other support e-
mails?
ANSWER: You may receive more self-help assistance and
contact
information for any of the following topics by:
Step 1: Reply to this e-mail.
Step 2: Completely erase all text in the "Subject" line.
Step 3: Type in the e-mail subject line and then send the
e-mail.
E-mail subjects are listed below for each specific issue.
For Card & Board and Ants help
E-mail subject line: Card
For Puzzle, Word, Trivia, Action, Sports, and Casino game
help (also
Solitaire) E-mail subject line: Puzzle
For CD-ROM Required game help
E-mail subject line: CD-ROM
Best regards,
ZMaster
If you are using Windows95 the Zone won't function
properly. The best solution is to upgrade to Windows98
or later
Make sure your Windows is up to date. To do this go to
http://www.microsoft.com/downloads and select the Windows
option on the left.
If you are having trouble downloading the Zone software
try downloading and installing Macromedia Flash Plyer
first. You can get it at Macromedia Flash Player
Download Center
There are instructions on how to solve a great number of
connectivity issues at
http://www3.sympatico.ca/nibblesnbits/EnterRooms.html
If it still doesn't work then delete all your Zone files
by going to the Control Panel, Add/Remove Programes,
select MSN Gaming Zone and remove it. Then go back to
the Zone and accept all the downloads as they appear.
If you still can't get there then I can't help you any
longer. I suggest you to go to the newsgroup at
http://support.microsoft.com/newsgroups/default.aspx?
NewsGroup=microsoft.public.games.zone&SLCID=US&ICP=GSS3&sd
=GN&id=fh;en-us;newsgroups post your problem giving as
much detail as you can. A technical person will reply
with their best shot
Lorne Russell
Manager, MSN Bridge Club
www.msnbridgeclub.com
----- Original Message -----
From: DAVID D VERNESS
To: (e-mail address removed)
Sent: Wednesday, September 15, 2004 3:07 AM
Subject: Bridge Club
Here is what it says when I try to use zone.com:
Zone Setup Error X
Failed to download
http:fdl.msn/zone/datafiles/cardboard.za_.
What should I so?
(e-mail address removed)
..