External drive issue with Windows

  • Thread starter Thread starter Dave Neve
  • Start date Start date
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Dave Neve

Hi

When I play a film on my new external hard drive, the image freezes but
when the film is copied onto an internal hard drive, there are no problems.

As the drive seems to be working ok otherwise, I reckon I have a Windows
problem and that my connection is USB 1 and not 2

I don't actually know for sure cos in a recent post, I explained that
although I had installed a USB 2 4 ports card, Windows still seemed to be
using USB 1 drivers.

For the moment, I'd like to know if a USB 1 connection could be the cause.

Thanks for any help

Dave Neve
 
Dave Neve said:
Hi

When I play a film on my new external hard drive, the image freezes but
when the film is copied onto an internal hard drive, there are no problems.

As the drive seems to be working ok otherwise, I reckon I have a Windows
problem and that my connection is USB 1 and not 2

I don't actually know for sure cos in a recent post, I explained that
although I had installed a USB 2 4 ports card, Windows still seemed to be
using USB 1 drivers.

For the moment, I'd like to know if a USB 1 connection could be the cause.

Thanks for any help

Dave Neve
Click to expand...

When you got the card it should have come with the USB2 drivers...
since Windows did not pick it up...you may need to manually update the
drivers
 
Dave said:
Hi

When I play a film on my new external hard drive, the image freezes but
when the film is copied onto an internal hard drive, there are no problems.

As the drive seems to be working ok otherwise, I reckon I have a Windows
problem and that my connection is USB 1 and not 2

I don't actually know for sure cos in a recent post, I explained that
although I had installed a USB 2 4 ports card, Windows still seemed to be
using USB 1 drivers.

For the moment, I'd like to know if a USB 1 connection could be the cause.
Click to expand...

Do you have Service Pack 2 installed? If not, you need to get it (after
doing all the necessary prep work). Otherwise, playing a movie from an
external drive also requires a fast processor and plenty of RAM. You
haven't told us anything about your computer but since the movie plays
fine when it is on an internal drive, you know the bottleneck is the USB
bus. The data just can't get processed quickly enough.


Malke
 
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