explorer

[david]

When i open a folder that has movie files on it, window
pops up that says explorer encountered a problem and
needs to close. Please help

 

[Carey Frisch [MVP]]

Windows Stops Responding When You Click a Large AVI File in Windows Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;822430&Product=winxp

The only way to obtain this patch is to contact Microsoft as outlined in the article.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional determines that a specific update
will resolve your problem. The typical support costs will apply to additional support
questions and issues that do not qualify for the specific update in question.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------


| When i open a folder that has movie files on it, window
| pops up that says explorer encountered a problem and
| needs to close. Please help

 

[Sean]

Please disable the third party browser extensions in the
internet options , advanced tab , under browsing heading .
This is will work.

-----Original Message-----
Windows Stops Responding When You Click a Large AVI File in Windows Explorer
http://support.microsoft.com/default.aspx?scid=kb;en- us;822430&Product=winxp

The only way to obtain this patch is to contact Microsoft as outlined in the article.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services phone
numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN- US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may
be canceled if a Microsoft Support Professional

determines that a specific update