explorer keesps freezing up

[Guest]

I recently reinstalled my os due to a virus and ever since I did explorer keeps freezing up. I have noticed that if I open task manager and click the processes tab that there are multiple images of iexplore.exe. When I close all but the one that is in use(?) explorer goes back to running smooth. I reinstalled all the windows updates after reinstalling the os, so I don't believe that is the problem. I have also tried searching the Windows XP support site, but I do not know how to word the question, as you can tell by the length of this post. Any and all help would be greatly appreciated

Thank You

Nate

 

[Don Varnau]

Nate,
This is probably a spyware / parasite problem.

I would download and run, in this order:

CWShredder http://www.spywareinfo.com/~merijn/downloads.html

Then download, install, *update* and run both of these programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/ (Remove items listed in red-others are
optional.)
Both programs should be updated after installation- before use.

Additional information, including security tips, at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Don
--
MVP IE/OE
Please reply to the newsgroup so that others may participate.

I recently reinstalled my os due to a virus and ever since I did explorer

keeps freezing up. I have noticed that if I open task manager and click the
processes tab that there are multiple images of iexplore.exe. When I close
all but the one that is in use(?) explorer goes back to running smooth. I
reinstalled all the windows updates after reinstalling the os, so I don't
believe that is the problem. I have also tried searching the Windows XP
support site, but I do not know how to word the question, as you can tell by
the length of this post. Any and all help would be greatly appreciated.