explorer freezing (not R. Feinnes)

[Guest]

Help please,
When I go into internet explorer the page freezes. I cannot close or search.
If i open a new window it allows a search though, but will still not let me
close explorer at all. I have to use task manager to close.
Many thanks
Kenny

 

[Malke]

Help please,
When I go into internet explorer the page freezes. I cannot close or search.
If i open a new window it allows a search though, but will still not let me
close explorer at all. I have to use task manager to close.
Many thanks
Kenny

I don't know what the "(not R. Feinnes)" part of your subject line means.

You haven't provided enough information to give you focused help. See
this link for what details you need to include:

http://www.dts-l.org/goodpost.htm

In the meantime:

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke