closing internet window

[Guest]

Whenever I have my Internet Explorer window open and attemp to close it, it
stops responding. I have to use my Windows Task Manager to end the program
and usually this takes about ten minutes. Is there any way I could keep my
Explorer from not responding when I close it?

 

[Malke]

Whenever I have my Internet Explorer window open and attemp to close it, it
stops responding. I have to use my Windows Task Manager to end the program
and usually this takes about ten minutes. Is there any way I could keep my
Explorer from not responding when I close it?

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware


Malke

 

[Guest]

The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

I had moved my wireless modem and internet modem to a diferent area of my
house and afterwards (not sure when) the internet explorer started to not
work properly.

I have Norton AntiVirus and I have made sure that my computer is clean.

 

[Guest]

Whenever I have my Internet Explorer window open and attemp to close it, it
stops responding. I have to use my Windows Task Manager to end the program
and usually this takes about ten minutes. Is there any way I could keep my
Explorer from not responding when I close it?

Norton is an Anti-Virus not an anti-malware program, so scan for malware by
performing the following steps:

1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Run Disk cleanUp and Defrag again in safe mode

Open a run command and type in:
ipconfig /flushdns click [Ok]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
or download the winsock fixer from here:
http://www.nasstec.co.uk/tools.html
Note: repairing the winsock the same as the command (netsh winsock reset),
both repair the winsock.

Use these two utilities to see what applications/Programs running in the
background:
"Process Explorer for Windows v10.21"
http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx

"AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
HTH.
nass