Explorer.exe will crash!!!

[NBK]

Hi

EVerytime i right click an hard drive icon in explorer and select
properties. Explorer.exe crashes.

I am running Windows XP SP with all the updates.

When i right click a hard drive or CD icons and select properties or
open or explore or system information or format or copy, i get one of
two error messages. Sometimes the entire screen goes blank or the
explorer window will close.

Event Viewer Info:
Faulting application explorer.exe, version 6.0.2900.2180, faulting
module shlwapi.dll, version 6.0.2900.2753, fault address 0x00008340.

Here is what i have tried:
1. Boot into Safe Mode...no joy
2. Run SFC /SCANNOW...no joy
3. Checked for malware...no joy
4. Did a repair install...no joy

TIA
NBK

 

[Guest]

Try going to:http://www.microsoft.com/technet/support/default.mspx
Locate the "DLL Help Database search" and the "Event and Error Message
Center"
Either or both should produce some results.

 

[Malke]

Try going to:http://www.microsoft.com/technet/support/default.mspx
Locate the "DLL Help Database search" and the "Event and Error
Message
Center"
Either or both should produce some results.

Andrew, that is really off-base even for you. NBK, try these links
explaining about right-click issues:

Right click causes an error and crashes Explorer.exe after installing
Windows XP SP2 - http://www.winxptutor.com/sp2/divxcrash.htm

Right-click is slow or weird behavior caused by context menu handlers -
http://windowsxp.mvps.org/slowrightclick.htm

Manage the context-menu entries for folders, drives and Namespace
objects - http://windowsxp.mvps.org/context_folders.htm

Malke