Cecilio Sala said:
Good Morning, i have problem with Windows explorer
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date:
Time: 11:12:13 AM
User: N/A
Computer:
Description:
application error: explorer.exe, version 6.0.2900.2180, faulting module
unknown, version 0.0.0., fault address 0x0000736c.
Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx
Download the tool above to see what running process in the background and
see which one taking the CPU usage.
The Explorer.exe process may unexpectedly quit when you try to search for a
file in Windows XP or in Windows Server 2003
http://support.microsoft.com/kb/900004
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-US/center/howsafe.htm?s_cid=mscom_msrt
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass
