explorer.exe error

[Guest]

Around every 5-10 minates explorer.exe will crash:

The Error description varies

--
Faulting application explorer.exe, version 6.0.2800.1106, faulting module
ntdll.dll, version 5.1.2600.1217, fault address 0x00007ec4.
-
Faulting application explorer.exe, version 6.0.2800.1106, faulting module ,
version 0.0.0.0, fault address 0x00000000.
-
Hanging application explorer.exe, version 6.0.2800.1106, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

 

[Jon Erlandson]

What exactly are you doing when "explorer.exe" crashes and how does it
immediately effect the system? The log you posted is from Advanced System
Information so I assume you're not winding up in the BSOD? You might have a
look at the Event Viewer logs and see if there is more detailed information
there. Also, there are viruses, trojans, worms and spyware that pose
themselves as explorer.exe and you should find this file nowhere but in
c:\windows\System32. Taking that into consideration a thorough virus and
spyware scan is probably in order. You might also try running "sfc /
scannow" to repair any damaged system files and/or try a "system restore" to
an earlier date (using sfc / scannow can overwrite updated files if you're
asked to use your XP CD and don't have a backup of system files on your
computer.)

What is explorer.exe?
http://www.neuber.com/taskmanager/process/explorer.exe.html

sfc / scannow
http://www.updatexp.com/scannow-sfc.html

Common Soulutions
http://www.theeldergeek.com/common_solutions.htm

A list of *Good* programs you might try.

Trend Micro House Call
http://housecall.trendmicro.com/

Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html

Ad-Aware
http://www.lavasoftusa.com/software/adaware/

CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html

McAfee Stinger
http://vil.nai.com/vil/stinger/

HijackThis
http://www.tomcoyote.org/hjt/

SpywareGuard
http://www.javacoolsoftware.com/spywareguard.html

 

[Guest]

Also explorer.exe restarts after around 5 seconds

 

[Jon Erlandson]

Are you updated i.e., have you installed SP2?
I haven't found anything specific but you might browse the following.

Explorer.exe repeatedly quits unexpectedly in Windows XP
http://support.microsoft.com/?kbid=883791

My Computer and Windows Explorer unexpectedly quit when you try to open My
Network Places or Shared Documents in Windows XP
http://support.microsoft.com/?kbid=831938


RE: Installation discs
I'd contact HP about this, tell them you're unable to use sfc / scannow
because you don't have the disc.

 

[Jon Erlandson]

You might also try to use System Restore to an earlier date.