Explorer.exe crash in user32.dll after installing sp2

G

Guest

Hi after installing XP sp2 on a dell PC when logging into any profile a
explorer.exe has encountered a problem and needs to close message is
displayed. Looking at the error details app name is explorer.exe App ver
0.0.0.0 mod name user32.dll
modver is 5.1.2600.2180 offset 00009be9

any ideas on what to try next the pc is unusable. ? safe mode and
uninstall SP2 ?
 
G

Guest

hi steve

because explorer.exe is not runingthe desktop is completely blank ie no
icons. there is no start bar so how am i going to be alble to insrall the
drivers ?
Tried going in in safe mode and last known good config and thre same error
happens there.
 
G

Guest

i was hopegully going to go into safe mode and uninstall sp2 but
the same error happens there as well i cant see any of the icons as
explorer.exe crashes.

the only option i can see is to do am XP repair
whats ur opinion
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Error starting windows 3
Explorer.exe error after installing SP2 1
explorer.exe crash on search 1
User32.dll was relocated in memory 13
Explorer.exe crashes! - Have detailed info, please help!! 13
error starting 1
explorer.exe now consistantly crashes after XP SP2 upgrade 21
Windows explorer cannot load after installing SP2 1

Top