"Explorer.exe - Application error"

[Guest]

When I try to use Windows Explorer as a file manager in XP, I get this error
message:
"Explorer.exe - Application error
The instruction at "0x03132e30" referenced memory at "0x031b248c". The
memory could not be "read".
Click OK to terminate the program
Click CANCEL to debug the program"

When I hit "OK", I get this message:
"Error
Runtime error 216 at 00002E30."

I will appreciate advice as to how to eliminate this error message.

 

[Ramesh, MS-MVP]

Robert,

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

More Information: http://www.winxptutor.com/eventlog.htm

 

[KLNSP]

Hi Ramesh,

I had the same error message as Robert and I followed you
instructions. Here is some more information about the error:

Ereignistyp: Fehler
Ereignisquelle: Application Error
Ereigniskategorie: Keine
Ereigniskennung: 1000
Datum: 14.11.2005
Zeit: 21:06:01
Benutzer: Nicht zutreffend
Computer: DESKTOP
Beschreibung:
Fehlgeschlagene Anwendung iexplore.exe, Version 6.0.2800.1106
fehlgeschlagenes Modul flash.ocx, Version 7.0.19.0, Fehleradress
0x000235d6.

Weitere Informationen über die Hilfe- und Supportdienste erhalten Si
unter http://go.microsoft.com/fwlink/events.asp.
Daten:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
0028: 30 30 2e 31 31 30 36 20 00.1106
0030: 69 6e 20 66 6c 61 73 68 in flash
0038: 2e 6f 63 78 20 37 2e 30 .ocx 7.0
0040: 2e 31 39 2e 30 20 61 74 .19.0 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 32 33 35 64 36 000235d6
0058: 0d 0a

Can you help me?

I'm from Germany, so the error message is in german. Is that a proble
for you?

Thanks.
Klaus