Explorer error message

[jc]

Everytime I go to open Explorer, I get an error message
that states: Cannot
find 'file:///C:/Windows/System32/IEsp.mht'. Make sure
the path or internet address is correct. If I click OK,
it will go away but my home page stays blank. Can anyone
help tell me what that means and what I need to do? I
recently had a trojan virus, but Norton caught it and got
rid of it. I also had a problem with shortcuts
automatically going on my computer. I ran AdAware and
that helped, but now I am getting this message all the
time. HELP!!

 

[Guest]

A Goggle Search produced these two links:

http://www.computing.net/security/wwwboard/forum/12613.html

http://forums.net-integration.net/index.php?showtopic=19511

FORUMS - If you need Expert Help
http://forums.tomcoyote.org/
http://forums.net-integration.net/index.php
http://computercops.biz/forums.html
http://boards.cexx.org/
http://www.techsupportforums.com/
http://forums.techguy.org/

 

[Feng Mao]

Hi,

Thank you for posting! Personally think that the page provided by "No@SpaM"
might be helpful to your problem.

Your problem must be caused by installing some Spyware or affected by
virus. I hope that the below steps may solve your problem.

1. Shutdown Internet-Explorer, go to your Taskmanager and kill all
processes named IEXPLORE.EXE

2. Delete these Files (if they do not appear, then delete them "manually"
from the command prompt by going start->run->cmd):

C:\WINDOWS\system32\IEsp.mht
C:\WINDOWS\system32\msadocm32.dll
C:\WINDOWS\system32\sqlpool.dll

3. Run regedit.exe and Backup (Export) the registry hive from regedit

4. Reset the Homepage in IE from Tools->Internet Options
OR change the Following Registry-Key to "about:blank" (without quotes)
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Start Page

5. From regedit.exe, delete the following Registry Keys,or Run Hijackthis
and Scan and fix ONLY these entries if they exist:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}\InprocServer32
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}\VersionIndependentProgID
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}\ProgID
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}\Programmable
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browse
r Helper Objects\{0B519E07-7824-4adc-8890-93D5EABBF285}
or
execute regedit.exe delete
HKLM\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF285}


6. Delete the Value {0B519E07-7824-4adc-8890-93D5EABBF285} from
HKEY_CLASSES_ROOT\ADODB.Comand\CLSID\

7. Reboot the computer and test IE, if everything works correctly, DELETE
the backup registry hive.

Have a nice day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

=====================================================
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that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Ashokan Achari [MSFT]]

Hi,

Method 1:
=========
1. Click Start->Run
2. Type ""C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome"
3. Now see if IE closes after sometimes; if it does not close, then change
the home page to Blank.
4. Click on Tools menu then select Internet Options
5. On the General tab, click on the button Delete Files. Also select the
checkbox "Delete All Offline Content", before you click on the Ok button
6. Also clear the Clear History to clear History.

Method 2:
=========
1. Click Start, point to Settings, and then click Control Panel. or
Click Start, and then click Control Panel
2. Double-click Internet Options.
3. Click the Advanced tab.
4. Under Browsing, clear the Enable third-party browser extensions
(requires restart) check box.
5. Restart Internet Explorer.

Method 3:
=========
Try reinstalling from the INF files by:

1. Click Start -> Run
2. Type the following command
3. "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\inf\ie.inf" (without the quotes)
4. When prompted for the CD, Insert the windows XP cd

Method 4:
=========
1. Close Internet-Explorer
2. Open taks mamager and end all processes named IEXPLORE.EXE
3. Delete the following files:
C:\WINDOWS\system32\IEsp.mht
C:\WINDOWS\system32\msadocm32.dll
C:\WINDOWS\system32\sqlpool.dll

Method 5:
=========
1. Open Regedit.exe
2. Navigate to the following key and set the value to "about:blank"
(without quotes)
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Start Page
3. Also navigate to the followin keys and delete following keys

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}\InprocServer32

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}\VersionIndependentProgID

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}\ProgID

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}\Programmable

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B519E07-7824-4adc-8890-93D5EABBF
285}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browse
r Helper Objects\{0B519E07-7824-4adc-8890-93D5EABBF285}

4. Also please navigate to HKEY_CLASSES_ROOT\ADODB.Comand\CLSID and delete
the Value in {0B519E07-7824-4adc-8890-93D5EABBF285} (DO NOT DELETE "
{0B519E07-7824-4adc-8890-93D5EABBF285} ")


Hope this helps ......


Ashok (Ashokan Achari)

The Posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
--From: "jc" <[email protected]>
--Sender: "jc" <[email protected]>
--Subject: Explorer error message
--Date: Sun, 18 Jul 2004 07:41:40 -0700
--
--Everytime I go to open Explorer, I get an error message
--that states: Cannot
--find 'file:///C:/Windows/System32/IEsp.mht'. Make sure
--the path or internet address is correct. If I click OK,
--it will go away but my home page stays blank. Can anyone
--help tell me what that means and what I need to do? I
--recently had a trojan virus, but Norton caught it and got
--rid of it. I also had a problem with shortcuts
--automatically going on my computer. I ran AdAware and
--that helped, but now I am getting this message all the
--time. HELP!!
--