J
Jer
Hi I booted my laptop last night, installed a couple of updates from
Microsoft and upgraded Ashampoo's dvd burning suite, then I went to
convert a MOV file to MPG then explorer.exe started to crash in an
endless loop (it would search microsoft for the issue resolution close
and then restart only to repeat) meaning that I could not use the
system. I was able to reboot however upon my desktop loading up it
started to do the same thing over and over again!
I then tried safe mode with a command prompt and was able to get into
the control panel and attempt to uninstall some of the updates (need
to uninstall the dvd burning software also!) however I could not find
any that were installed last night. I rebooted and using the Vista
Ultimate DVD I was able to attempt to do a startup restore to which no
problems were found, I also tried doing a system restore but there
were no restore points available (I had turned it off) and I have no
backups of my system just data....
So I rebooted again and still the same endless crash and restart of
explorer...
What are my options at this point, I really do not want to reinstall
vista as that is unbelievably painfull... There has got to be an
easier way to restore explorer.exe or its related files?
Thanks
Jeremy.
Microsoft and upgraded Ashampoo's dvd burning suite, then I went to
convert a MOV file to MPG then explorer.exe started to crash in an
endless loop (it would search microsoft for the issue resolution close
and then restart only to repeat) meaning that I could not use the
system. I was able to reboot however upon my desktop loading up it
started to do the same thing over and over again!
I then tried safe mode with a command prompt and was able to get into
the control panel and attempt to uninstall some of the updates (need
to uninstall the dvd burning software also!) however I could not find
any that were installed last night. I rebooted and using the Vista
Ultimate DVD I was able to attempt to do a startup restore to which no
problems were found, I also tried doing a system restore but there
were no restore points available (I had turned it off) and I have no
backups of my system just data....
So I rebooted again and still the same endless crash and restart of
explorer...
What are my options at this point, I really do not want to reinstall
vista as that is unbelievably painfull... There has got to be an
easier way to restore explorer.exe or its related files?
Thanks
Jeremy.