Explorer crashes when deleting files

S

SantistaS

Hi,

When I try to delete a file or a folder, Windows Explorer crashes.
Below is some information about the error.
I'm using XP PRO SP3

AppName: explorer.exe
AppVer: 6.0.2900.5512
ModName: kernel32.dll
ModVer: 5.1.2600.5512
Offset: 0000cffd

Any help?
Thanks,

SantistaS
 
G

Gerry

Come into my parlour said the spider to the fly!


--



Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
S

SantistaS

Hi, Real Truth MVP,

I downloaded and ran your "Windows Explorer shell fix", rebooted my PC, but
the error was still there.
I ran fix once more; reboot again, but Windows Explorer still crashes and
gives
the same error message, when I try do delete anything...

Any other suggestion?
SantistaS
 
G

Gerry

Come into my parlour said the spider to the fly!

I did warn you .


--



Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
T

The Real Truth MVP

Run my diagnostic tool called whatslivern. That file after a few seconds,
when complete, will generate a log file. That log file will be saved in the
same directory you ran the program from, using the email link and the bottom
of my page send me a copy of that log file.
http://pcbutts1.com/downloads/tools/tools.htm also send me a complete copy
of the crash error from the event viewer.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top