Explorer crashes my system

[Guest]

Has anyone had this problem?
When I go online Explorer 6 will crash my system to
the "Blue screen of death"
I logged onto www.amazon.com yesterday, and it crashed.
While writting this report to Microsoft, it crashed.
I have the dump file if anyone need.

I cleaned out the cash and memory and it still crashes.

Any ideas?

 

[H Leboeuf]

Do not post the dump file but give us some clues, such as:

"EXPLORER caused an invalid page fault in module BROWSEUI.DLL "

 

[Frank Saunders, MS-MVP]

Has anyone had this problem?
When I go online Explorer 6 will crash my system to
the "Blue screen of death"
I logged onto www.amazon.com yesterday, and it crashed.
While writting this report to Microsoft, it crashed.
I have the dump file if anyone need.

I cleaned out the cash and memory and it still crashes.

Any ideas?

A. See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

B. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.

If these make the problem go away you need new video drivers.

If you have an ATI video board, try adding these lines to System.ini

[display]
DevBMP=0 <--- That's a zero

--
Frank Saunders, MS-MVP, IE/OE
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