Excruciatingly slow logins at times

[Robert S]

Sometimes when I log into XP home (SP2, all updates) it can take several
minutes of watching the "Welcome" screen before I get logged in.

Is there a common explanation for this?

FWIW, the Event Viewer under "Application" shows the following error at
times:

The Windows Security Center Service was unable to establish event queries
with WMI to monitor third party AntiVirus and Firewall.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

There's no information in the Knowledge Base when I click on this link. I
am running PC-Cillin.

If you are unable to help, is there a debugging/logging tool that might
help?

 

[Guest]

Apologies should have read your post more clearly.

Have a look here.

http://forums.wugnet.com/stumped-ms-ftopict445423.html

Canna.

 

[Guest]

Have you got Norton Anti Virus by any chance?

If so, that's probably your problem.

Canna.

 

[Gerry Cornell]

Robert

When dealing with a persistent virus / trojan you need to delete system
restore points and not use them as they will contain the virus and put
it back into your system. Turn off System Restore until cleaning is
finished. Also run your anti-virus with updated definitions in safe
mode.

Create a new folder named Sysclean (e.g., C:\Program files\Sysclean, or
just a desktop folder).
Download Sysclean.com (http://www.trendmicro.com/download/dcs.asp) and
place it in this folder.

Download the latest Controlled Pattern Release zip
(http://www.trendmicro.com/download/pattern.asp, e.g., lpt123.zip) and
extract its contents to the same folder. See the Readme text file for
additional instructions.

Delete Temporary Internet Files (IE Tools>Internet Options>General)
accepting the option to delete all offline content. Reboot and delete
contents of all TEMP folders and then your Recycle Bin.

Close all running programs including your anti-virus application, go
offline, and run Sysclean. For best results, do nothing with the machine
until the scan completes.

If the scan shows any infections in System Restore files and you're
running WinXP, create a new Restore Point
(Start>Programs>Accessories>System Tools>System Restore), then delete
all but the most recent Restore Point (Start>Programs>Accessories>System
Tools>Disk Cleanup>More options).

Work through the spyware removal programmes etc in turn in safe mode
until you get no results.

Afterwards, update your own anti-virus application and perform another
full system scan.

Finally run HijackThis and post the HijackThis log to the HijackThis
forum here:
http://aumha.net/

You will need to register with Aumha to be able to post.

--


Hope this helps.

Gerry
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