Excel Program Does Not Load

G

Guest

Hi,

I have an unusual problem. To me, anyway. I cannot access Excel the way I
usually did. I click the Excel icon (either the icon from a file I saved
or using the icon on the list in the "All Account" list.) The computer then
tries to install Excel. Since I do not have the Office Professional disc
in the drive, a message appears asking me to put in the disk. I did not
delete Excel so I looked around and found an Excel icon in the Office folder.
Fortunately, I can bring up Excel using that icon. However, when I made a
shorcut of that icon and put it on the desktop, I get the same attempt to
install Excel-along with Excel loading.

The only unusual thing I did was to download Microsoft Service Pack 3 I
went to the Microsoft web page and downloaded updates there. That may have
been a mistake as it appears to have downloaded an update for Office 2003. I
have version 2002. When I tried to install the pack, I got a message
indicating Office XP Service Pack 3 did not install. I still have the icon
on the Taskbar indicating a Microsoft update.

How I do I get Excel working right again? And get rid of the update and
the icon.

Thanks
 
G

Gord Dibben

Try this......

Close Excel first and On the Windows Taskbar

1) Start>Run "excel.exe /unregserver"(no quotes)>OK.
2) Start>Run "excel.exe /regserver"(no quotes)>OK.

See the space between exe and /regserver

You might have to designate a full path to excel.exe.
In that case Start>Run "C:\yourpath\excel.exe /regserver"(no quotes)>OK.

To get rid of the update icon have you tried a re-boot?


Gord Dibben MS Excel MVP
 
G

Guest

Gord Dibben said:
Try this......

Close Excel first and On the Windows Taskbar

1) Start>Run "excel.exe /unregserver"(no quotes)>OK.
2) Start>Run "excel.exe /regserver"(no quotes)>OK.

See the space between exe and /regserver

You might have to designate a full path to excel.exe.
In that case Start>Run "C:\yourpath\excel.exe /regserver"(no quotes)>OK.

To get rid of the update icon have you tried a re-boot?


Gord Dibben MS Excel MVP

Something like this?

1) Start>Run excel.exe /unregserver
2) Start>Run excel.exe /regserver

and omitting the" >OK" ???

Thanks
 
G

Gord Dibben

You must hit the OK button after entering the line excel.exe /unregserver

The >OK is just a method of showing steps like

Format>Cells>Number>Custom


Gord
 
G

Guest

Gord Dibben said:
You must hit the OK button after entering the line excel.exe /unregserver

The >OK is just a method of showing steps like

Format>Cells>Number>Custom


Gord



.


OK. That worked. Thanks! Now my next task is to remove the downloaded
Microsoft Service Pack. I shut down my computer and booted up again and the
Icon is still on my toolbar.

Thanks
 
G

Guest

MEDES said:
OK. That worked. Thanks! Now my next task is to remove the downloaded
Microsoft Service Pack. I shut down my computer and booted up again and the
Icon is still on my toolbar.

Thanks

I spoke too soon. It no longer works. I have tried to set up a path to the
Excel.exe and get the error message that the program can't find C\Program.
That is the first part of the file path. When I use the browse feature to
the Run box and trace to the excel exe, copy that path into the Run box,
Excel opens. But I can't add what you suggest to the path in the Run box.

Thanks,
 
G

Gord Dibben

I probably threw you off with the (no quotes) which meant don't include
/regserver inside the quotes.

The path must be enclosed in double quotes.

"c:\program files\microsoft office\office11\excel.exe" /regserver

Apologies for misleading.
 
G

Guest

Gord Dibben said:
I probably threw you off with the (no quotes) which meant don't include
/regserver inside the quotes.

The path must be enclosed in double quotes.

"c:\program files\microsoft office\office11\excel.exe" /regserver

Apologies for misleading.

Thanks. I kept the quotes in but that did not work. I still get a request
to insert the Office CD. I assume the program wants to install Excel.
 
G

Gord Dibben

Did you plunk in the CD?


Gord

Thanks. I kept the quotes in but that did not work. I still get a request
to insert the Office CD. I assume the program wants to install Excel.
 
G

Guest

Gord Dibben said:
Did you plunk in the CD?


Gord

No. I did not insert the CD. I was worried that if I put the CD in the
drive and did anything, the program would reinstall itself. I beleive I
only have one extra install and then the program will not install any more.
If I reinstalled the program and I want to install Excel in another
computer, I won't be able to. I will try that if you suggest it, but I'd
like to know if that will result in my not being able to install Office (or
Excel) any more.

Thanks
 
B

Bob I

MEDES said:
:




No. I did not insert the CD. I was worried that if I put the CD in the
drive and did anything, the program would reinstall itself. I beleive I
only have one extra install and then the program will not install any more.
If I reinstalled the program and I want to install Excel in another
computer, I won't be able to. I will try that if you suggest it, but I'd
like to know if that will result in my not being able to install Office (or
Excel) any more.

Thanks

Installs are referring to the number of PC's that the software may be
installed on at the same time. NOT how many times you may RE-install the
software on the same PC.
 
C

Chip Pearson

No. I did not insert the CD. I was worried that if I put the CD in the
drive and did anything, the program would reinstall itself. I beleive I
only have one extra install and then the program will not install any
more.

When you insert the CD, it will run the setup.exe program on the disc which
gives you the options of removing an installation, fixing a bad install,
adding additional components (such as those originally tagged as "install on
first use"), or doing a full install. No action is taken without your
confirmation.

You can re-install as many times as you like without running any kind of
counter. You are limited only in the number of different machines on which
you can install. And no matter what, you can always get additional install
keys by phone with Microsoft.

If I were you, I would do a full uninstall and then a full install.


--
Cordially,
Chip Pearson
Microsoft MVP - Excel, 10 Years
Pearson Software Consulting
www.cpearson.com
(email on the web site)
 
G

Guest

Chip Pearson said:
When you insert the CD, it will run the setup.exe program on the disc which
gives you the options of removing an installation, fixing a bad install,
adding additional components (such as those originally tagged as "install on
first use"), or doing a full install. No action is taken without your
confirmation.

You can re-install as many times as you like without running any kind of
counter. You are limited only in the number of different machines on which
you can install. And no matter what, you can always get additional install
keys by phone with Microsoft.

If I were you, I would do a full uninstall and then a full install.


--
Cordially,
Chip Pearson
Microsoft MVP - Excel, 10 Years
Pearson Software Consulting
www.cpearson.com
(email on the web site)

Thanks for all you help. I'll try the full uninstall and reinstall by
following the prompts when I insert the CD. Am I correct in believing I will
be uninstalling and reinstalling the the entire Office suite of programs or
will I be given a choice if working with just Excel.
 

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