Excel.exe has generated an error

[TFernandes]

Every time i try to start Excel it gives an error, i've
try to re-intall and the problem was not solved, I'm using
W2K and if i log in with a different user everything is
working, this is the error on the log:
Application exception occurred:
App: (pid=1716)
When: 17-Jul-03 @ 12:27:52.939
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: PTLIS-FERNANT
User Name: fernant
Number of Processors: 1
Processor Type: x86 Family 6 Model 8 Stepping 10
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 2
Current Type: Uniprocessor Free
Can somebody help me how to solve this.

Thank you and regards,
TFernandes

 

[Jan Karel Pieterse]

Hi TFernandes,

Every time i try to start Excel it gives an error, i've
try to re-intall and the problem was not solved

This is a default list of things-to-do when Excel exhibits startup
problems.

Try opening Excel without any addins or hidden workbooks:

Start, Run,
"C:\Program Files\Microsoft Office\Office\Excel.exe" /Automation

Quotes mandatory, Note you may have to change the path.

If your error disappears, there is either an add-in or a (hidden)
workbook that is loaded upon XL's start, which bothers you.

- Try locating the XLSTART directory, move everything from there.
- In XL: Tools, Addins, note the ones checked and uncheck them one at
the time, each time restarting XL
- In XL, Tools, options, general. Check if a path is entered after
"Alternate startup file location". Clear it.

Another option is to open XL in Safe mode:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Safe

Also, you might try:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Regserver

Yet another possible problem is a corruption of your toolbar
customisation file. Locate all files with extension .xlb and rename the
extension(s) to something like .old
Now try and start XL again.

Also, NAV has shown to cause "Excel caused an invalid page
fault in module VBE6.DLL".
You might try disabling the Office plug in of NAV.

Other causes may be a full TEMP folder:

In Windows 95/98 and ME

Delete all files in C:\Windows\Temp

In Windows NT/2000/XP

Find and Select C:\Documents and Settings\<user>\local settings\temp
and delete all files in there.

They are often left behind by installing programs but Excel needs the
space.



This is what MS has to say about startup problems:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q280504

And this about startup switches:

http://support.microsoft.com/default.aspx?scid=KB;en-us;q211481

Regards,

Jan Karel Pieterse
Excel MVP