Excel crashes when Tools - Options Selected

[Dave Linkston]

I changed the default file location, under the Tools -
Options menu.

Now when I try to select Tools - OPtions, excel crashes.
the Dr Watson error listing is excel.exe c0000005
<nosymbols> (00650065).

Application exception occurred:
App: excel.exe (pid=1500)
When: 12/1/2003 @ 14:27:18.799
Exception number: c0000005 (access violation)

I think I have typed the default directory name
incorrectly, but cannot change it. Is the only way to fix
this to re-install Excel.

I have tried all the command line switches, but none of
them work.

Dave

 

[Rob Bovey]

Hi Dave,

Try the solutions described in this KB article and see if they help.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q168201

--
Rob Bovey, MCSE, MCSD, Excel MVP
Application Professionals
http://www.appspro.com/

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[Dave]

Rob,

Thanks, I knew there was a simple solution to this. After
renaming the default directory to less than 53 characters,
it works perfectly.

Dave

 

[Bob Nelson]

I am having the same, or very similar, problem. Anytime
I select Options from the pull-down menu, Windows XP puts
up a little windw saying it is sorry but has to close
Excel immediately. All unsaved data is lost. Have you
discovered anything yet about this?

 

[Bob Nelson RLN37]

BTW - Reinstalling Office 97 does not solve this problem
for me.

 

[Rob Bovey]

Hi Bob,

Try the solutions described in this knowledge base article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q168201

--
Rob Bovey, MCSE, MCSD, Excel MVP
Application Professionals
http://www.appspro.com/

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* I delete all unsolicited e-mail responses *