Excel 2007 - unable to open saved files

[Guest]

I've installed the Beta 2 Technical Refresh but now cannot open ANY Excel
file, be it 2007 or 2003 version as the following error message comes up:-

This file cannot be opened because your virus scanner has detected a problem
with the file.

The files scan fine with the virus scanner and worked fine yesterday before
I installed the update today - any thoughts.

Thanks for the help

Simon

 

[Guest]

Simon,

I'm experiencing the same problem today. I have Xp installed with Norton
AV. I am unable to open any excel files (2007 or 20003)

dafreed

 

[Guest]

Simon,

My problem was solved by disabling the Norton AV Office-Plugin.S ee
"http://support.microsoft.com/?KBID=329820" for more info.

 

[Guest]

Experianced the same issue even after downloading the lastest updates using
Symantec Live Update. Disabling the AV plug in allows files to open in Excel
2007 Beta TR. Not really a fix to the problem just a work around. I assume
that this is a Norton fix that is not available yet. If anyone else has
additional infor on this, please post it here.

Thanks
Carey Campbell

 

[Guest]

Thanks. Since the link to the reference for disabling NAV Office Plugin in
not functioning (at this time), I offer a rough sketch of how to turn off the
Plugin (which may be slightly different depending on your NAV version):

->Open NAV ->Option ->NAV Options ->Other ->Miscellaneous

This should bring to a check box labeled "Turn Office Plug-in On" (second
box, on my version).

Thanks for your help. Good luck.

 

[Guest]

I do not have Nortons and also get this message I also get The file example
is not available. in word. I use trend Micro for viruses and have turned it
off and still nothing but these messages, please