Excel 2000 Crashing Windows 98 Upon Exit

[Vincent Jan]

Hi, Windows has recently been crashing due to extremely low resources every
time I exited Excel 2000. This doesn't happen with any other application
(Office or otherwise), so I think it has something to do with Excel, as
opposed to Windows. I've both repaired and reinstalled Office to no avail.
I'm guessing that there is some Excel process running in the background that
just overwhelms the system when I exit the app. I'm hoping that someone
here has had a similar experience and found a solution short of wiping
Office out completely and reinstalling. Thanks for your input.

 

[Dave Peterson]

Just a guess:

One of the things that excel updates when you're closing it is your customized
toolbar file (*.xlb).

Close excel
windows start button|find
search for *.xlb
rename all of them to *.xlbOLD

test it out.

If it helped, then delete the *.xlbOLD files and rebuild your customized toolbar
at your leisure.

If it didn't help, rename them back to the original names.

If this didn't help, you may want to take a look at these two sites
(Charles Williams and David McRitchie):

http://www.decisionmodels.com
http://www.mvps.org/dmcritchie/excel/slowresp.htm

They have some tips that might help.

And the next time you reinstall (???), maybe you should do this:

OFF2000: Utility to Completely Remove Remaining Office CD1 Files and
Registry Entries
http://support.microsoft.com/?kbid=239938

 

[Vincent Jan]

Thanks, Dave. It did turn out to be a corrupted toolbar file.

Just a guess:

One of the things that excel updates when you're closing it is your customized
toolbar file (*.xlb).

Close excel
windows start button|find
search for *.xlb
rename all of them to *.xlbOLD

test it out.

If it helped, then delete the *.xlbOLD files and rebuild your customized toolbar
at your leisure.

If it didn't help, rename them back to the original names.

If this didn't help, you may want to take a look at these two sites
(Charles Williams and David McRitchie):

http://www.decisionmodels.com
http://www.mvps.org/dmcritchie/excel/slowresp.htm

They have some tips that might help.

And the next time you reinstall (???), maybe you should do this:

OFF2000: Utility to Completely Remove Remaining Office CD1 Files and
Registry Entries
http://support.microsoft.com/?kbid=239938