events 1004, 1015 appear serveral times per second in application event viewer

[Guest]

The events 1004, 1015 appear serveral times per second in application event viewer
I think it has something to do with ms office apps
The events only appear when people are at work and when the apps are in use
Does anyone have an idea what could cause these events?

 

[Vera Noest [MVP]]

Not knowing the Source of the EventIDs makes it difficult to give
a precise answer.

To give an example, EventId 1004 from Source: TermService means
"The terminal server cannot issue a client license", but the
combination with EventID 1015 makes me guess that both have as
source MsiInstaller.
Have a look at these events on EventID.net:

http://www.eventid.net/display.asp?eventid=1004&source=
http://www.eventid.net/display.asp?eventid=1015&source=

Which operating system do you run on the Terminal Server? Which
version of Office? If Office 2000, did you install it with the
transform file from the Office Resource Kit?

224313 - How to Install Office 2000 on Windows 2000 Terminal
Server
http://support.microsoft.com/?kbid=224313

274473 - OFF2000: Windows Installer Runs Every Time Help Is Used
on Windows Terminal Server or Windows 2000 Server
http://support.microsoft.com/?kbid=274473

 

[Guest]

Dear Vera Noest
Your wright. I forgot to mention the source. The source is 'msiinstaller'
I run MS office 2002 on a Windows 2000 Advanced server

 

[Guest]

Dear Vera Noest
Your wright. I forgot to mention the source. The source is 'msiinstaller'
I run MS office 2002 on a Windows 2000 Advanced server

I visited eventid.net but i didn't get a solution

Any ideas

----- ceplin wrote: ----

Dear Vera Noest
Your wright. I forgot to mention the source. The source is 'msiinstaller'
I run MS office 2002 on a Windows 2000 Advanced server

 

[Vera Noest [MVP]]

What are the details of your EventID 1004 (GUID, feature, component)?

Did you create the registry keys, as mentioned in
http://www.eventid.net/display.asp?eventid=1004&source=msiinstaller

 

[Vera Noest [MVP]]

The registry key HKEY_CLASSES_ROOT\.pip
is mentioned as part of the solution described on

http://www.eventid.net/display.asp?eventid=1004
&source=msiinstaller

I really can't offer more advise than what is given there.

--
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
--- please respond in newsgroup, NOT by private email ---

 

[Guest]

I was downloading information from the Internet and a paragraph sign came onto my blank Word screen. The paragraph sign is affecting anything I try to paste onto the screen and I can't get it off. How can I go back to the standard Word paragraph format ? I have Windows 98 and WORD 2002

Thanks for your help.

 

[Vera Noest [MVP]]

Has this anything to do with Terminal Services?
You don't mean the end-of-line marker that is on the taskbar, do you?
Otherwise, I've no idea.

 

[Guest]

From a discussiongroup i found the following comments that solved my msiinstaller problem
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Based on my understanding of the problem, when users with limited
priviliges launch OffXP apps, a number of Installer related events appear
in the app event logs

Event Source: MsiInstalle
Event ID: 100
Description
Detection of product '{90280409-6000-11D3-8CFE-0050048383C9}', feature
'WORDFILES' failed during request for component
'{8E46FEFA-D973-6294-B305-E968CEDFFCB9}

Event Source: MsiInstalle
Event ID: 100
Computer: SDCTCT01
Description
Detection of product '{90280409-6000-11D3-8CFE-0050048383C9}', feature
'ProductFiles', component '{66CD2C91-2A15-4DA4-BBD2-5EC1075F3C0E}' failed
The resource 'HKEY_CLASSES_ROOT\.pip\' does not exist

Event Source: MsiInstalle
Event ID: 101
Description
Failed to connect to server. Error: 0x8000400

According to my experience, the issue seems to be one of the following or
combination of the following, permissions, dcom settings, or windows
installer. Please log in the computer as local admin and perform the steps
below

1.) This following steps should fix your "Failed to Connect Server" message
in the application event log file

a.) go to the actual terminal server consol
b.) go to start\run command line and key in the following:
msiexec /unre
click O
c.) go to start\run command line and key in the following
msiexec /regserve
click O

2.) The following steps are to fix the 100
The resource 'HKEY_CLASSES_ROOT\.pip\' does not exist

a.) go to the actual terminal server consol
b.) go to start\run command line and key in the following
regedt3
c.) check the permissions to the following registry keys

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installe
System and Admins - Full Contro
Everyone- Read

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Comp
nent
System and Admins - Full Contro
Everyone- Read

HKEY_CLASSES_ROO
System and Admins - Full Control
Everyone- Read

HKEY_CLASSES_ROOT\.pi
System and Admins - Full Control
Everyone- Read

HKEY_CLASSES_ROOT\Installe
System and Admins - Full Control
Everyone- Read

HKEY_CLASSES_ROOT\Installer\Component
System and Admins - Full Contro
Everyone- Read

HKEY_CURRENT_USER\Software\Classe
System and Admins - Full Contro
Everyone- Read

d.) If you had to change any of the above registry key permissions, empty
the application event log file and then launch an Office application and
see if you still get 1004 and "Failed to Connect" messages in there

3.) If you are still getting 1004 messages, I need you to do the following

a.) Go to Windows Explorer and locate C:\Documents and Settings\<user's
profile>\Local Settings\Application Data\Microsoft\Windows for each user
Delete the UsrClass.dat and UsrClass.dot.lo

b.) then logged on as that user that you just removed those files and see
if you still get 1004 messages in the application event log fil

c.) If you have these files then you also want to delete them out of the
Default User's profile as well

Please let me know the result of the suggested steps above. I am looking
forward to your reply

Sincerely

Rita Xi

Microsoft Online Partner Suppor

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