Event Viewer ID:11 - The driver detected a controller error on Device\Cdrom1

K

kimiraikkonen

Hi,
I'm surprised when i got these consecutive error messages in Event
Viewer of Windows XP.

My notebook is Toshiba Satellite S1800-100 and i use Billionton USB 2.0
card with PCMCIA interface using Standard EHCI controller drivers of
Windows.

When i use ASUS CRW-2410A frimware 1.00 (no newer version is released),
with USB 2.0 EXTERNAL BOX, this error messages is displayed after
reading or writing files, but there's no problem for reading or writing
files. I just wonder why there consecutive messages appear.

My OS is Turkish and a screenshot is here:
http://img138.imageshack.us/img138/8103/error6to.jpg

Word Translations: Kaynak - Source , Olay - Event, and the topic header
is shown as explanation of the error message.

Note: I also tried ASUS CRW-5232AX with the same system and drivers did
not give like that errors.

Please help why these annoying error messages are displayed and are
there really indicating actual errors?

Regards.
 
W

Wesley Vogel

<quote>
Event ID: 11
Source: cdrom

Explanation
This problem is typically caused by a failing cable that connects the drive
to the computer.

User Action
Replace the cable.
<quote>
http://www.microsoft.com/technet/su...m&ProdVer=5.2&EvtID=11&EvtSrc=cdrom&LCID=1033

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages
http://support.microsoft.com/kb/154690

You do not need screenshots.

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad or whatever.

This can also be very useful.

You need to have the Event ID & the Event Source. Microsoft product: --All
Products-- is usually good enough. Be careful when scrolling down in the
page so that Microsoft product: doesn't change on you.

To view Windows XP Events and Errors, type the Source (for example, Print)
and/or the Event code (for example, 20) into the ID field, then click the Go
button. Source and Event codes may be found in the Event Viewer logs.

Windows XP Home/Professional Events and Errors
http://www.microsoft.com/technet/support/ee/ee_advanced.aspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
K

kimiraikkonen

Dear Wes,
I put the screenshot to show the message box properly, I don't want to
learn Event Viewer's usage, i applied to solve why are there messages
appear?

I tried another CD-RW with no errors, that denies your suggestion about
cable fault.

These are consecutive Event id: 11 messages, source: Cdrom, Message:
The driver detected a controller error on Device\Cdrom1

What could be the reasons?

Thanks.

Wesley Vogel yazdi:
<quote>
Event ID: 11
Source: cdrom

Explanation
This problem is typically caused by a failing cable that connects the drive
to the computer.

User Action
Replace the cable.
<quote>
http://www.microsoft.com/technet/su...m&ProdVer=5.2&EvtID=11&EvtSrc=cdrom&LCID=1033

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages
http://support.microsoft.com/kb/154690

You do not need screenshots.

Double click the event in Event Viewer | Click: the button below the second
arrow (looks like two pages) [[Copies the details of the event to the
Clipboard.]] | Paste into Notepad or whatever.

This can also be very useful.

You need to have the Event ID & the Event Source. Microsoft product: --All
Products-- is usually good enough. Be careful when scrolling down in the
page so that Microsoft product: doesn't change on you.

To view Windows XP Events and Errors, type the Source (for example, Print)
and/or the Event code (for example, 20) into the ID field, then click the Go
button. Source and Event codes may be found in the Event Viewer logs.

Windows XP Home/Professional Events and Errors
http://www.microsoft.com/technet/support/ee/ee_advanced.aspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
kimiraikkonen said:
Hi,
I'm surprised when i got these consecutive error messages in Event
Viewer of Windows XP.

My notebook is Toshiba Satellite S1800-100 and i use Billionton USB 2.0
card with PCMCIA interface using Standard EHCI controller drivers of
Windows.

When i use ASUS CRW-2410A frimware 1.00 (no newer version is released),
with USB 2.0 EXTERNAL BOX, this error messages is displayed after
reading or writing files, but there's no problem for reading or writing
files. I just wonder why there consecutive messages appear.

My OS is Turkish and a screenshot is here:
http://img138.imageshack.us/img138/8103/error6to.jpg

Word Translations: Kaynak - Source , Olay - Event, and the topic header
is shown as explanation of the error message.

Note: I also tried ASUS CRW-5232AX with the same system and drivers did
not give like that errors.

Please help why these annoying error messages are displayed and are
there really indicating actual errors?

Regards.
 
W

Wesley Vogel

I tried another CD-RW with no errors, that denies your suggestion about
cable fault.

Not my suggestion, that was from Microsoft.
What could be the reasons?

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages
http://support.microsoft.com/kb/154690

Here's what they have to say @ EventID.Net

Event ID: 11
Source CdRom
http://www.eventid.net/display.asp?eventid=11&eventno=1917&source=CdRom&phase=1

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
kimiraikkonen said:
Dear Wes,
I put the screenshot to show the message box properly, I don't want to
learn Event Viewer's usage, i applied to solve why are there messages
appear?

I tried another CD-RW with no errors, that denies your suggestion about
cable fault.

These are consecutive Event id: 11 messages, source: Cdrom, Message:
The driver detected a controller error on Device\Cdrom1

What could be the reasons?

Thanks.

Wesley Vogel yazdi:
<quote>
Event ID: 11
Source: cdrom

Explanation
This problem is typically caused by a failing cable that connects the
drive to the computer.

User Action
Replace the cable.
<quote>
http://www.microsoft.com/technet/su...m&ProdVer=5.2&EvtID=11&EvtSrc=cdrom&LCID=1033

How to troubleshoot event ID 9, event ID 11, and event ID 15 error
messages http://support.microsoft.com/kb/154690

You do not need screenshots.

Double click the event in Event Viewer | Click: the button below the
second arrow (looks like two pages) [[Copies the details of the event to
the Clipboard.]] | Paste into Notepad or whatever.

This can also be very useful.

You need to have the Event ID & the Event Source. Microsoft product:
--All Products-- is usually good enough. Be careful when scrolling down
in the page so that Microsoft product: doesn't change on you.

To view Windows XP Events and Errors, type the Source (for example,
Print) and/or the Event code (for example, 20) into the ID field, then
click the Go button. Source and Event codes may be found in the Event
Viewer logs.

Windows XP Home/Professional Events and Errors
http://www.microsoft.com/technet/support/ee/ee_advanced.aspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
kimiraikkonen said:
Hi,
I'm surprised when i got these consecutive error messages in Event
Viewer of Windows XP.

My notebook is Toshiba Satellite S1800-100 and i use Billionton USB 2.0
card with PCMCIA interface using Standard EHCI controller drivers of
Windows.

When i use ASUS CRW-2410A frimware 1.00 (no newer version is released),
with USB 2.0 EXTERNAL BOX, this error messages is displayed after
reading or writing files, but there's no problem for reading or writing
files. I just wonder why there consecutive messages appear.

My OS is Turkish and a screenshot is here:
http://img138.imageshack.us/img138/8103/error6to.jpg

Word Translations: Kaynak - Source , Olay - Event, and the topic header
is shown as explanation of the error message.

Note: I also tried ASUS CRW-5232AX with the same system and drivers did
not give like that errors.

Please help why these annoying error messages are displayed and are
there really indicating actual errors?

Regards.
 
K

kimiraikkonen

Hi Wes,
As Microsoft these consecutive event id: 11 messages occurs because of
SCSI interface or faulty cable.

But i experinced that at USB 2.0 External Box with CD-REWRITER and with
same cable using with clean installed XP SP2 , another CD-REWRITER
worked fine.

I mean, isn't there CERTAIN reasons of this? Is it related to hardware
or software?

Thanks.


Wesley Vogel yazdi:
I tried another CD-RW with no errors, that denies your suggestion about
cable fault.

Not my suggestion, that was from Microsoft.
What could be the reasons?

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages
http://support.microsoft.com/kb/154690

Here's what they have to say @ EventID.Net

Event ID: 11
Source CdRom
http://www.eventid.net/display.asp?eventid=11&eventno=1917&source=CdRom&phase=1

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
kimiraikkonen said:
Dear Wes,
I put the screenshot to show the message box properly, I don't want to
learn Event Viewer's usage, i applied to solve why are there messages
appear?

I tried another CD-RW with no errors, that denies your suggestion about
cable fault.

These are consecutive Event id: 11 messages, source: Cdrom, Message:
The driver detected a controller error on Device\Cdrom1

What could be the reasons?

Thanks.

Wesley Vogel yazdi:
<quote>
Event ID: 11
Source: cdrom

Explanation
This problem is typically caused by a failing cable that connects the
drive to the computer.

User Action
Replace the cable.
<quote>
http://www.microsoft.com/technet/su...m&ProdVer=5.2&EvtID=11&EvtSrc=cdrom&LCID=1033

How to troubleshoot event ID 9, event ID 11, and event ID 15 error
messages http://support.microsoft.com/kb/154690

You do not need screenshots.

Double click the event in Event Viewer | Click: the button below the
second arrow (looks like two pages) [[Copies the details of the event to
the Clipboard.]] | Paste into Notepad or whatever.

This can also be very useful.

You need to have the Event ID & the Event Source. Microsoft product:
--All Products-- is usually good enough. Be careful when scrolling down
in the page so that Microsoft product: doesn't change on you.

To view Windows XP Events and Errors, type the Source (for example,
Print) and/or the Event code (for example, 20) into the ID field, then
click the Go button. Source and Event codes may be found in the Event
Viewer logs.

Windows XP Home/Professional Events and Errors
http://www.microsoft.com/technet/support/ee/ee_advanced.aspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In kimiraikkonen <[email protected]> hunted and pecked:
Hi,
I'm surprised when i got these consecutive error messages in Event
Viewer of Windows XP.

My notebook is Toshiba Satellite S1800-100 and i use Billionton USB 2.0
card with PCMCIA interface using Standard EHCI controller drivers of
Windows.

When i use ASUS CRW-2410A frimware 1.00 (no newer version is released),
with USB 2.0 EXTERNAL BOX, this error messages is displayed after
reading or writing files, but there's no problem for reading or writing
files. I just wonder why there consecutive messages appear.

My OS is Turkish and a screenshot is here:
http://img138.imageshack.us/img138/8103/error6to.jpg

Word Translations: Kaynak - Source , Olay - Event, and the topic header
is shown as explanation of the error message.

Note: I also tried ASUS CRW-5232AX with the same system and drivers did
not give like that errors.

Please help why these annoying error messages are displayed and are
there really indicating actual errors?

Regards.
 
W

Wesley Vogel

I do not have any first hand experience with this.

Have a look at these.

How to troubleshoot error messages about Event ID 9 and Event ID 11
http://support.microsoft.com/kb/314093

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages
http://support.microsoft.com/kb/154690

You may also want to look at other newsgroup posts about Event ID 11 here.

Event ID 11 Source CdRom
http://groups.google.com/groups?&nu...ges&sa=N&tab=wg&q= "Event ID 11 Source CdRom"

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
kimiraikkonen said:
Hi Wes,
As Microsoft these consecutive event id: 11 messages occurs because of
SCSI interface or faulty cable.

But i experinced that at USB 2.0 External Box with CD-REWRITER and with
same cable using with clean installed XP SP2 , another CD-REWRITER
worked fine.

I mean, isn't there CERTAIN reasons of this? Is it related to hardware
or software?

Thanks.


Wesley Vogel yazdi:
I tried another CD-RW with no errors, that denies your suggestion about
cable fault.

Not my suggestion, that was from Microsoft.
What could be the reasons?

How to troubleshoot event ID 9, event ID 11, and event ID 15 error
messages http://support.microsoft.com/kb/154690

Here's what they have to say @ EventID.Net

Event ID: 11
Source CdRom
http://www.eventid.net/display.asp?eventid=11&eventno=1917&source=CdRom&phase=1

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
kimiraikkonen said:
Dear Wes,
I put the screenshot to show the message box properly, I don't want to
learn Event Viewer's usage, i applied to solve why are there messages
appear?

I tried another CD-RW with no errors, that denies your suggestion about
cable fault.

These are consecutive Event id: 11 messages, source: Cdrom, Message:
The driver detected a controller error on Device\Cdrom1

What could be the reasons?

Thanks.

Wesley Vogel yazdi:
<quote>
Event ID: 11
Source: cdrom

Explanation
This problem is typically caused by a failing cable that connects the
drive to the computer.

User Action
Replace the cable.
<quote>
http://www.microsoft.com/technet/su...m&ProdVer=5.2&EvtID=11&EvtSrc=cdrom&LCID=1033
How to troubleshoot event ID 9, event ID 11, and event ID 15 error
messages http://support.microsoft.com/kb/154690

You do not need screenshots.

Double click the event in Event Viewer | Click: the button below the
second arrow (looks like two pages) [[Copies the details of the event
to the Clipboard.]] | Paste into Notepad or whatever.

This can also be very useful.

You need to have the Event ID & the Event Source. Microsoft product:
--All Products-- is usually good enough. Be careful when scrolling
down in the page so that Microsoft product: doesn't change on you.

To view Windows XP Events and Errors, type the Source (for example,
Print) and/or the Event code (for example, 20) into the ID field, then
click the Go button. Source and Event codes may be found in the Event
Viewer logs.

Windows XP Home/Professional Events and Errors
http://www.microsoft.com/technet/support/ee/ee_advanced.aspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In kimiraikkonen <[email protected]> hunted and pecked:
Hi,
I'm surprised when i got these consecutive error messages in Event
Viewer of Windows XP.

My notebook is Toshiba Satellite S1800-100 and i use Billionton USB
2.0 card with PCMCIA interface using Standard EHCI controller drivers
of Windows.

When i use ASUS CRW-2410A frimware 1.00 (no newer version is
released), with USB 2.0 EXTERNAL BOX, this error messages is
displayed after reading or writing files, but there's no problem for
reading or writing files. I just wonder why there consecutive
messages appear.

My OS is Turkish and a screenshot is here:
http://img138.imageshack.us/img138/8103/error6to.jpg

Word Translations: Kaynak - Source , Olay - Event, and the topic
header is shown as explanation of the error message.

Note: I also tried ASUS CRW-5232AX with the same system and drivers
did not give like that errors.

Please help why these annoying error messages are displayed and are
there really indicating actual errors?

Regards.
 

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