Event ID 6004 on gigabit network connections

U

Uhl

I have three computers in a home, peer-to-peer network all with Gigabit
network cards. Two computers are running Windows XP Professional and
the third Windows XP Media Center Edition, all with the latest service
packs and updates. I also am using the latest NIC drivers for each
network card.

The problem is that I receive Event ID 6004 Critical errors in the
Windows Event Log after activity between computers, like copying files.
The error is logged on the computer which initiated the action. So if I
start a copy operation at computer 1, computer 1 is where the error is
logged.

Each computer has a different security product (Kaspersky, McAfee and
Symantec) but even with them disabled, I still get the errors. At first
I thought it was my Gigabit switch, but I eliminated that from the
equation by making a direct connection between computers, and I still
get the error?!

If I bump the speed down to 100 megabit, then it goes away. But since I
often copy large files between computers, I'd like to keep it at 1
gigabit. All my cables are Cat 5e or Cat 6, so I don't think that is
the problem.

I did a lot of research and tried many of the recommendations, but so
far no luck. This one's got me stumped?! Anything else I should try?

Here is the full text of the error:

Event Type: Error
Event Source: EventLog
Event Category: None
Event ID: 6004
Date: 1/13/2007
Time: 6:24:20 AM
User: N/A
Computer: X2
Description:
A driver packet received from the I/O subsystem was invalid. The data
is the packet.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0c 00 e0 00 0e 00 00 00 ..à.....
0008: cc 6b 6c 22 16 37 c7 01 Ìkl".7Ç.
0010: 40 00 00 00 00 00 00 00 @.......
0018: 00 00 00 00 04 00 4e 00 ......N.
0020: 00 00 00 00 cb 0b 00 80 ....Ë..€
0028: 00 00 00 00 10 00 00 c0 .......À
0030: 00 00 00 00 00 00 00 00 ........
0038: 00 00 00 00 00 00 00 00 ........
0040: 4d 00 52 00 78 00 53 00 M.R.x.S.
0048: 6d 00 62 00 00 00 5c 00 m.b...\.
0050: 44 00 65 00 76 00 69 00 D.e.v.i.
0058: 63 00 65 00 5c 00 4c 00 c.e.\.L.
0060: 61 00 6e 00 6d 00 61 00 a.n.m.a.
0068: 6e 00 52 00 65 00 64 00 n.R.e.d.
0070: 69 00 72 00 65 00 63 00 i.r.e.c.
0078: 74 00 6f 00 72 00 00 00 t.o.r...
0080: 41 00 4c 00 42 00 45 00 A.L.B.E.
0088: 52 00 54 00 48 00 4f 00 R.T.H.O.
0090: 4d 00 45 00 00 00 4e 00 M.E...N.
0098: 65 00 74 00 42 00 54 00 e.t.B.T.
00a0: 5f 00 54 00 63 00 70 00 _.T.c.p.
00a8: 69 00 70 00 5f 00 7b 00 i.p._.{.
00b0: 36 00 36 00 37 00 43 00 6.6.7.C.
00b8: 42 00 45 00 37 00 38 00 B.E.7.8.
00c0: 2d 00 37 00 32 00 33 00 -.7.2.3.
00c8: 46 00 2d 00 34 00 31 00 F.-.4.1.
00d0: 46 00 45 00 2d 00 38 00 F.E.-.8.
00d8: 39 00 32 00 30 00 00 00 9.2.0...
 
U

Uhl

After some more testing, I was able to reproduce this at 100 megabit.
So the 6004 errors occur regardless of link speed. Hmmm???
 
U

Uhl

After even *more* testing I've pinpointed the culprits: Kaspersky
Internet Security 6.0 and McAfee's Personal Firewall Plus 10.

Even though I've heard that McAfee *anti-virus* causes these 6004
errors, my copy of McAfee VirusScan 10 does NOT cause the problem. It's
the Personal Firewall component causing the errors.

Anyway, maybe this post will save someone else the time it took me to
figure it out! ;-)
 

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