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I guess this is a slap in the face to the blind supporters of vista, who
claim "you have to be smart to install vista", implying that the people who
have problems or just dont like it are not smart. Lets see who laughs last
though!
Even top officials struggled to make vista work!!! See LINK below
http://seattlepi.nwsource.com/business/352993_msftvista28.html
Even some of Microsoft Corp.'s top officials struggled to make Windows Vista
work smoothly when it was released, according to internal e-mails released
Wednesday.
To read the unsealed Microsoft e-mails, see goto.seattlepi.com/r1289
The messages, unsealed in a lawsuit against the company, show that Vista's
early problems with hardware and software compatibility affected more than
just average PC users. The e-mails also illustrate how the company will try
to avoid such issues in the next Windows release.
"We need to be clearer with industry, and we need to decide what we will do
and do that well and 100 percent and not just do a little of everything,"
wrote Steven Sinofsky, the Microsoft executive who took over Windows
engineering after Vista's retail release in January 2007.
The scattershot approach left hardware makers "in a confused state,"
Sinofsky added in the February 2007 e-mail, not long after he assumed the
post. The message is notable in part because Sinofsky has been publicly
quiet about Microsoft's plans for the next version, known by the internal
code name Windows 7.
Microsoft Chief Executive Steve Ballmer endorsed Sinofsky's sentiment
succinctly. "Righto," Ballmer replied.
Those and other messages were made public as part of a lawsuit alleging that
Microsoft deceived consumers before Windows Vista's launch by touting PCs as
"Windows Vista Capable" even if they could run only Windows Vista Home
Basic. That bare-bones version lacks many of Windows Vista's signature
features, such as slick graphics.
The lawsuit was granted class-action status last week. The e-mails unsealed
Wednesday, previously disclosed only in snippets, focus in part on an
internal debate over the standards for the "Windows Vista Capable"
designation. But they also expose a broader discussion about the operating
system's compatibility problems.
Microsoft spokesman Jack Evans said in a statement Wednesday: "Throughout
this process, Microsoft employees raised concerns and addressed issues with
the intent to make this program better for our business partners and
valuable for consumers. That's the sort of exchange we want to encourage.
And in the end, we believe we succeeded in achieving both objectives."
One February 2007 exchange started with an e-mail to Ballmer from Microsoft
board member Jon Shirley, who explained that he upgraded one of his
computers to Vista only to find it was experiencing problems working with
two of Microsoft's own MSN applications. Shirley wrote that he wasn't
upgrading his other computer because of a lack of hardware drivers.
Microsoft and PC makers used "Windows Vista Capable" stickers in an attempt
to maintain sales of Windows XP machines during the 2006 holiday shopping
season, after Windows Vista's retail release was delayed to early 2007. The
internal e-mails reveal an extensive debate inside Microsoft over the
hardware specifications needed to qualify.
One message points to chip maker Intel Corp., a key Microsoft partner, to
explain the decision to lower the requirements a piece of hardware needed to
qualify for the "Windows Vista Capable" designation.
"In the end, we lowered the requirement to help Intel make their quarterly
earnings so they could continue to sell motherboards with the 915 graphics
embedded," Microsoft executive John Kalkman wrote in the message, referring
to a class of Intel graphics technology that doesn't work with Windows
Vista's most-advanced graphics technology, known as Aero Glass.
In another message, Microsoft executive Mike Nash wrote that he "personally
got burned by the Intel 915 chipset issue."
"I know that I chose my laptop (a SONY TX770P) because it had the Vista logo
and was pretty disappointed that it not only wouldn't run Glass, but more
importantly wouldn't run Movie Maker," Nash wrote. "I now have a $2,100
e-mail machine."
Other messages make it clear that the lowered requirements for the "Vista
Capable" designation angered computer-maker Hewlett-Packard and retailers.
In a February 2006 e-mail, Robin Leonard, a Microsoft employee, wrote that
Wal-Mart officials were "extremely disappointed in the fact that the
standards were lowered and feel like customer confusion will ensue."
She added later, "Please give this some consideration; it would be a lot
less costly to do the right thing for the customer than to spend dollars on
the back end trying to fix the problem."
claim "you have to be smart to install vista", implying that the people who
have problems or just dont like it are not smart. Lets see who laughs last
though!
Even top officials struggled to make vista work!!! See LINK below
http://seattlepi.nwsource.com/business/352993_msftvista28.html
Even some of Microsoft Corp.'s top officials struggled to make Windows Vista
work smoothly when it was released, according to internal e-mails released
Wednesday.
To read the unsealed Microsoft e-mails, see goto.seattlepi.com/r1289
The messages, unsealed in a lawsuit against the company, show that Vista's
early problems with hardware and software compatibility affected more than
just average PC users. The e-mails also illustrate how the company will try
to avoid such issues in the next Windows release.
"We need to be clearer with industry, and we need to decide what we will do
and do that well and 100 percent and not just do a little of everything,"
wrote Steven Sinofsky, the Microsoft executive who took over Windows
engineering after Vista's retail release in January 2007.
The scattershot approach left hardware makers "in a confused state,"
Sinofsky added in the February 2007 e-mail, not long after he assumed the
post. The message is notable in part because Sinofsky has been publicly
quiet about Microsoft's plans for the next version, known by the internal
code name Windows 7.
Microsoft Chief Executive Steve Ballmer endorsed Sinofsky's sentiment
succinctly. "Righto," Ballmer replied.
Those and other messages were made public as part of a lawsuit alleging that
Microsoft deceived consumers before Windows Vista's launch by touting PCs as
"Windows Vista Capable" even if they could run only Windows Vista Home
Basic. That bare-bones version lacks many of Windows Vista's signature
features, such as slick graphics.
The lawsuit was granted class-action status last week. The e-mails unsealed
Wednesday, previously disclosed only in snippets, focus in part on an
internal debate over the standards for the "Windows Vista Capable"
designation. But they also expose a broader discussion about the operating
system's compatibility problems.
Microsoft spokesman Jack Evans said in a statement Wednesday: "Throughout
this process, Microsoft employees raised concerns and addressed issues with
the intent to make this program better for our business partners and
valuable for consumers. That's the sort of exchange we want to encourage.
And in the end, we believe we succeeded in achieving both objectives."
One February 2007 exchange started with an e-mail to Ballmer from Microsoft
board member Jon Shirley, who explained that he upgraded one of his
computers to Vista only to find it was experiencing problems working with
two of Microsoft's own MSN applications. Shirley wrote that he wasn't
upgrading his other computer because of a lack of hardware drivers.
Microsoft and PC makers used "Windows Vista Capable" stickers in an attempt
to maintain sales of Windows XP machines during the 2006 holiday shopping
season, after Windows Vista's retail release was delayed to early 2007. The
internal e-mails reveal an extensive debate inside Microsoft over the
hardware specifications needed to qualify.
One message points to chip maker Intel Corp., a key Microsoft partner, to
explain the decision to lower the requirements a piece of hardware needed to
qualify for the "Windows Vista Capable" designation.
"In the end, we lowered the requirement to help Intel make their quarterly
earnings so they could continue to sell motherboards with the 915 graphics
embedded," Microsoft executive John Kalkman wrote in the message, referring
to a class of Intel graphics technology that doesn't work with Windows
Vista's most-advanced graphics technology, known as Aero Glass.
In another message, Microsoft executive Mike Nash wrote that he "personally
got burned by the Intel 915 chipset issue."
"I know that I chose my laptop (a SONY TX770P) because it had the Vista logo
and was pretty disappointed that it not only wouldn't run Glass, but more
importantly wouldn't run Movie Maker," Nash wrote. "I now have a $2,100
e-mail machine."
Other messages make it clear that the lowered requirements for the "Vista
Capable" designation angered computer-maker Hewlett-Packard and retailers.
In a February 2006 e-mail, Robin Leonard, a Microsoft employee, wrote that
Wal-Mart officials were "extremely disappointed in the fact that the
standards were lowered and feel like customer confusion will ensue."
She added later, "Please give this some consideration; it would be a lot
less costly to do the right thing for the customer than to spend dollars on
the back end trying to fix the problem."