B.J. said:
This is my second post. The ethernet connection does not work from Westel
6100 DSL modem to computer. Had to use the USB connection, therefore I
cannot connect to router. Can anyone help me with this. I have talked with
Bellsouth and they have told me the problem is with the computer
connection..Have checked in Devise Manger and the ethernet card is listed
with no yellow or red. I assume the driver is okay. Any help would
beappreciated! Thanks in advance!!
Let me see if I understand you:
1. You have a DSL modem that can be connected either by USB or Ethernet.
2. You can't connect from your COMPUTER to the modem via Ethernet.
3. Therefore, you can't use the ROUTER.
I don't understand how 3 follows from 2. Usually, you would connect the
modem to the router via Ethernet and then the computer to the router via
a second Ethernet cable (or wireless, as the case may be).
If you're saying that NEITHER the router nor the computer can connect to
the modem via Ethernet, then it seems much more likely that the problem
is either in the modem itself (notwithstanding BellSouth) or in the
Ethernet cable you're using.
What happens if you disconnect the DSL modem from everything, and then
just connect the router to your computer via Ethernet? (connect with
both boxes off; power on router; wait a minute; boot up computer.)
Does the LED next to the Ethernet connector on your computer light up?
Can you access the router's configuration utility? Can you ping the
router? When connected this way, what IP, if any, is assigned to your
computer?
If your computer is a desktop rather than laptop, new NIC cards are very
inexpensive:
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&DEPA=0&Description=Network+Card