Errors up the wazoo

[Scott Snyder]

I am an newbe network admin and 2 of my users have been
getting errors and having to reboot. I have no idea what
is causing them but some of the errors are as follows.

Automation error
A dynamic link library (DLL) initialization routine failed.

Insufficient system resources exist to complete the
requested service.

The RPC server is unavailable

And the log looks as follows

Event Type: Warning
Event Source: NAVAP
Event Category: None
Event ID: 1001
Date: 5/24/2004
Time: 10:22:12 PM
User: N/A
Computer: 02-008
Description:
The description for Event ID ( 1001 ) in Source ( NAVAP )
cannot be found. The local computer may not have the
necessary registry information or message DLL files to
display messages from a remote computer. The following
information is part of the event: .
Data:
0000: 00 00 00 00 01 00 54 00 ......T.
0008: 00 00 00 00 e9 03 07 80 ....é..€
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


Event Type: Error
Event Source: Srv
Event Category: None
Event ID: 2019
Date: 5/24/2004
Time: 10:23:31 PM
User: N/A
Computer: 02-008
Description:
The server was unable to allocate from the system nonpaged
pool because the pool was empty.
Data:
0000: 00 00 04 00 01 00 54 00 ......T.
0008: 00 00 00 00 e3 07 00 c0 ....ã..À
0010: 00 00 00 00 9a 00 00 c0 ....š..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 01 00 00 00 ....


Event Type: Warning
Event Source: Srv
Event Category: None
Event ID: 2021
Date: 5/24/2004
Time: 10:23:31 PM
User: N/A
Computer: 02-008
Description:
The server was unable to allocate a work item 1 times in
the last 60 seconds.
Data:
0000: 00 00 00 00 03 00 48 00 ......H.
0008: 00 00 00 00 e5 07 00 80 ....å..€
0010: 00 00 00 00 9a 00 00 c0 ....š..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


We have a NT server and both of these are 2000 machines.
None of the other machines on our network are experancing
these problems.

 

[Phillip Windell]

Is Norton Anti-virus on the machines? Uninstall it, then reinstall it,
update it, scan the machine for viruses.


--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com

I am an newbe network admin and 2 of my users have been
getting errors and having to reboot. I have no idea what
is causing them but some of the errors are as follows.

Automation error
A dynamic link library (DLL) initialization routine failed.

Insufficient system resources exist to complete the
requested service.

The RPC server is unavailable

And the log looks as follows

Event Type: Warning
Event Source: NAVAP
Event Category: None
Event ID: 1001
Date: 5/24/2004
Time: 10:22:12 PM
User: N/A
Computer: 02-008
Description:
The description for Event ID ( 1001 ) in Source ( NAVAP )
cannot be found. The local computer may not have the
necessary registry information or message DLL files to
display messages from a remote computer. The following
information is part of the event: .
Data:
0000: 00 00 00 00 01 00 54 00 ......T.
0008: 00 00 00 00 e9 03 07 80 ....é..€
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


Event Type: Error
Event Source: Srv
Event Category: None
Event ID: 2019
Date: 5/24/2004
Time: 10:23:31 PM
User: N/A
Computer: 02-008
Description:
The server was unable to allocate from the system nonpaged
pool because the pool was empty.
Data:
0000: 00 00 04 00 01 00 54 00 ......T.
0008: 00 00 00 00 e3 07 00 c0 ....ã..À
0010: 00 00 00 00 9a 00 00 c0 ....š..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 01 00 00 00 ....


Event Type: Warning
Event Source: Srv
Event Category: None
Event ID: 2021
Date: 5/24/2004
Time: 10:23:31 PM
User: N/A
Computer: 02-008
Description:
The server was unable to allocate a work item 1 times in
the last 60 seconds.
Data:
0000: 00 00 00 00 03 00 48 00 ......H.
0008: 00 00 00 00 e5 07 00 80 ....å..€
0010: 00 00 00 00 9a 00 00 c0 ....š..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


We have a NT server and both of these are 2000 machines.
None of the other machines on our network are experancing
these problems.

 

[Scott]

Tried that on one of them but still no luck. Norton 2002
is on all of our machines except the server (2001). Any
other suggestions? Also, at times picture files won't load
over the network or internet. Even small icon jpgs

 

[Phillip Windell]

Don't know. If this is XP,..use System Restore to roll it back to before the
problem started.

 

[Guest]

As Phillip had mentioned it does appear to be something corrupt in the Norton AV installation. I would try to manually uninstall Norton AV ( they have instuctions for this on their website ). This involves editing the registry ( always a risk, especially for newbies ) so I would definately back-up the registry as well as back-up the entire machine before trying this. After uninstalling it try doing an online virus scan from Symantec or another reputable site. Clean off any spyware with Ad Aware and/or SpyBot. Then reinstall NAV. Not sure if this will fix it, but it would be my next step ...

 

[Scott Snyder]

Still no luck I got 3 doing it now all recently installed
2000 machines. I am beginning to think I got a bad copy of
2000. I'm going to format 1 of them and try my personal
copy of 2000 see if that helps. FYI, all are P4s and while
2 are identical 1 has a completly different setup so I
don't see it being hardware related. Been banging my head
against the wall for a week now.