Error while Shutting down

[Rishi]

Hi, all. I am getting an error while shutting down, which states like
this
" The instruction at 0x02801010 referenced memory at 0x02801010. The
memory could not be "written"
Click on OK to terminate the program.
Click on Cancle to debug the Program."
The error points out to the explorer.exe.

Clicking on OK shuts down the computer.
Please help me to resolve the issue. Thanks in advance.

 

[ToddAndMargo]

Hi, all. I am getting an error while shutting down, which states like
this
" The instruction at 0x02801010 referenced memory at 0x02801010. The
memory could not be "written"
Click on OK to terminate the program.
Click on Cancle to debug the Program."
The error points out to the explorer.exe.

Clicking on OK shuts down the computer.
Please help me to resolve the issue. Thanks in advance.

It means one of your programs has gone walk about when it shuts down.

Some things to try:

1) When you restart everything, if nothing is hurt, just ignore it.

2) boot into "safe" mode and see if the problems
recurs. If it does, it is probably a corrupted Windows
component. Try installing service pack 3. It may
overwrite the corrupted component

3) go into "msconfig" and go into "diagnostic startup".
If it works, go back into msconfig and select selective startup.
The idea is to divide and conquer until you isolate the
guy. If it does not work, see step 2 and step 4

4) worst case, do an "in place" reinstall of XP.




I'd install service pack 3 first; then just ignore it

HTH,
-T

 

[Rishi]

Problem prersists even after the updation to sp3. Should i reinstall a
fresh XP? Just for the sake of my curiosity, what could be the reason
for the error to raise while shutting down? A corrupted explorer.exe
file or anything else?

 

[ToddAndMargo]

Problem prersists even after the updation to sp3. Should i reinstall a
fresh XP? Just for the sake of my curiosity, what could be the reason
for the error to raise while shutting down? A corrupted explorer.exe
file or anything else?

explorer.exe get replaced with sp3, so probably not that.

Does the problem persist in safe mode?

Before doing an in place reinstall, ask yourself
if it is really worth the trouble. In place reinstall
can sometimes go badly.

 

[ToddAndMargo]

explorer.exe get replaced with sp3, so probably not that.

Does the problem persist in safe mode?

I ask this, as the problem could be any number of drivers/utilities
that are not part of windows. If it shuts down in safe mode, then
Windows is probably not the culprit